Customer Care Manager
University of South Florida
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- Location
- Tampa, FL
- Posted
- Oct 23
- 1 day ago
Career path
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About the company
University of South Florida
Individual & family services · 11 to 50 employees
What you'll do
- Supervise student workers
- Provide customer service to students and their families throughout the enrollment process
- Ensure efficient, accurate, student-centered support across phone, email, and virtual platforms
What you need
- Strong organizational skills
- Strong customer service skills
Key skills
organizational skillscustomer service skills
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Read the full posting here
The Customer Care Manager is a professional service role which requires strong organizational and customer service skills. The Customer Care Manager will serve as a key operational leader within the Customer Care unit, responsible for supervising student workers and providing customer service to students and their families throughout the enrollment process. The position will ensure the delivery of efficient, accurate, and student-centered support services across multiple service channels, including phone, email, and virtual platforms.