Customer Care Specialist

EDS Service Solutions

New York City, United StatesFull time
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Location
New York City, United States
Job type
Full time
Posted
Oct 13
7 days ago
Career path

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About the company

EDS Service Solutions

Staffing and recruiting · 5,001 to 10,000 employees

Hard to believe that when it started in 1999, Cornerstone OnDemand was nothing more than an idea and a whiteboard. Today, that simple idea has grown into a global technology company that’s changing the way the world works. Being a Cornerstar. We think that’s pretty cool. And we think it’s important, because that same spirit of collaboration and innovation, that same acute awareness that a few passionate people are capable of accomplishing big things and that small ideas can grow exponentially, lives on at Cornerstone today. We’re not a typical tech company (even with our foosball tables, complimentary food and generous stock options), because, well, our employees aren’t your typical techies. We place great value on development and believe everyone can achieve their career dreams when provided with the opportunity to stretch beyond what seems possible. We believe in hiring smart people and challenging them with lots of responsibility early on. It’s not easy, but training for the Olympics isn’t easy either. We know that if you want to compete, you need world-class training and support every day. That’s how we work.

EDS Service Solutions on LinkedIn

What you'll do

  • Interact with customers to answer inquiries about products and services, receive questions, and handle or resolve complaints.
  • Work with a team to resolve customer issues.

What you need

  • Empathy, communication skills, self-control, flexibility, and teamwork are listed.
  • A 2 year degree and 2+ years of experience in a similar role are preferred.
  • Education: an associate degree

Key skills

EmpathyCommunication SkillsSelf-ControlFlexibilityTeam Player

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See full description on company page, apply now

Read the full posting here
.academy-bkgrd-img { background-image: url("http://genematrixllc.com/images/handshake_large.jpg") !important; } Customer Care Specialist Date Posted: 6/3/2019 Join Our Talent Network Job Description Interacts with customers to provide information in response to inquiries about products and services and to handle and resolve issues. Job Requirements Empathy Communication Skills Self-Control People Person Flexibility Team Player 2+ years experience in a similar role preferred 2 year degree preferred Key Responsibilities Interact with customers to provide information in response to inquiries about products and services and to handle/resolve complaints 33 (33.3%) Provide customer services such as receiving questions 33 (33.3%) Works in a team environment to resolve customer issues 33 (33.3%) Share With Job Snapshot Employee Type: Permanent Location: New York City Compensation Type: Hourly Experience: Entry Level Target Hire Date: 7/3/2019 Working Here About Us Hard to believe that when it started in 1999, Cornerstone OnDemand was nothing more than an idea and a whiteboard. Today, that simple idea has grown into a global technology company that’s changing the way the world works. Being a Cornerstar. We think that’s pretty cool. And we think it’s important, because that same spirit of collaboration and innovation, that same acute awareness that a few passionate people are capable of accomplishing big things and that small ideas can grow exponentially, lives on at Cornerstone today. We’re not a typical tech company (even with our foosball tables, complimentary food and generous stock options), because, well, our employees aren’t your typical techies. We place great value on development and believe everyone can achieve their career dreams when provided with the opportunity to stretch beyond what seems possible. We believe in hiring smart people and challenging them with lots of responsibility early on. It’s not easy, but training for the Olympics isn’t easy either. We know that if you want to compete, you need world-class training and support every day. That’s how we work.

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