Customer Care Specialist, Level 1
Matrix
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- Location
- Tampa, United States
- Job type
- Full time
- Posted
- Oct 13
- 7 days ago
Career path
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About the company
Matrix
Information technology and services · 10,001+ employees
What you'll do
- Interact with customers about products and services
- Handle and resolve complaints
- Receive questions and process requests for services
- Work in a team environment to resolve customer issues
What you need
- Proven customer service representative
- Proven ability to successfully support enterprise software clients
Key skills
customer serviceenterprise software
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Perks
- Full Medical, Dental
- Vision and Life insurance Benefits
- Fresh Fruit Tuesday
- Bagel Breakfast Wednesdays
- Free Lunch Fridays
- Gym Membership
- 2 Weeks Vacation
- 401K
See full description on company page, apply now
Read the full posting here
CUSTOMER CARE SPECIALIST - TAMPA
We are seeking a proven customer service representative to support customers with more than 3,000 employees.
The ideal candidate will have a proven ability to successfully support enterprise software clients.
Job Description
Interacts with customers to provide information in response to inquiries about products and services and to handle and resolve issues.
Responsibilities
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Provide customer services such as receiving questions and processing requests for services.
Works in a team environment to resolve customer issues
Excellent Benefits
Full Medical, Dental
Vision and Life insurance Benefits
Fresh Fruit Tuesday
Bagel Breakfast Wednesdays and Free Lunch Fridays
Gym Membership
2 Weeks Vacation
401K
Flexible Spending Benefits
Annual Performance Review
STOCK Option