Customer Development Specialist
Norfolk Iron & Metal
Invite-only right now: save jobs, track applications, build tailored resumesAlready have an account? Log in
- Location
- Norfolk, NE
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 13
- 6 days ago
Career path
See where this role leads
Jigup maps the next three moves from a job like this one, with the titles and the skills each step asks for.
About the company
Norfolk Iron & Metal
Consumer goods · 501 to 1,000 employees
What you'll do
- Identify prospective customers, generate qualified leads, and schedule opportunities for the Outside Sales team.
- Support customer onboarding, account questions, orders, delivery tracking, and improvements to the customer experience.
What you need
- Requires a self-motivated, persistent, goal-oriented mindset; strong relationship-building, communication, organizational, and multitasking skills; attention to detail; and the ability to work independently and collaboratively.
- Proficiency in Microsoft Office, especially Excel, is required; CRM experience is a plus.
Key skills
Relationship-building skillsVerbal and written communicationOrganizational skillsMultitasking skillsCustomer serviceMicrosoft OfficeExcelSalesforceCRM systems
Keywords for your resumePro
The words this employer's screening is likely to look for.
This job lists resume keywords
The terms this posting uses, pulled out so you can mirror them in your resume. Jigup Pro members see the list on the job board.
See full description on company page, apply now
Read the full posting here
Grow the Company. Build Partnerships. Spot New Revenue Streams.
Are you energized by meeting new people, building relationships, and creating opportunities? Norfolk Iron & Metal is looking for a driven and customer-focused Customer Development Specialist to help grow our business by connecting with prospective customers and delivering an exceptional onboarding experience from day one.
This role serves as a critical link between our sales team and new customers. You'll identify potential business opportunities, generate qualified leads, support account setup, and help ensure every customer receives outstanding service as they begin partnering with Norfolk Iron & Metal.
Please note: This position is based onsite at our Corporate Headquarters in Norfolk, Nebraska. Remote work is not available for this role.
What You Bring:
Self-motivated, persistent, and goal-oriented mindset.
Outgoing personality with strong relationship-building skills.
Excellent verbal and written communication abilities.
Strong organizational and multitasking skills.
Attention to detail and commitment to customer service.
Ability to work independently and collaboratively.
Proficiency in Microsoft Office, especially Excel.
Experience with Salesforce or other CRM systems is a plus.
What You'll Do:
Identify and research prospective customers using tools such as Salesforce, ZoomInfo, industry databases, and online resources.
Generate qualified leads, connect with potential customers, and schedule opportunities for our Outside Sales team.
Build and maintain sales opportunities in Salesforce while tracking progress toward district growth goals and key performance indicators.
Guide new customers through the onboarding process, including account setup, credit applications, and portal registration.
Serve as a trusted customer resource by helping customers place orders, track deliveries, and navigate account-related questions.
Ensure a seamless customer experience by monitoring orders, following up regularly, and coordinating solutions across departments.
Gather customer feedback and identify opportunities to improve processes, CRM tools, and the overall customer experience.
#ZR