Customer Service Coordinator (CSC)
Arconic
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- Location
- Dallas, TX
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 1
- 19 days ago
Career path
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About the company
Arconic
Consumer goods · 10,001+ employees
At Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization.
What you'll do
- Process and manage orders, review purchase orders, coordinate project status, and schedule orders for production.
- Work with internal teams and systems to support projects and customer orders.
What you need
- <p style="line-height: normal;"><span style="color: rgb(51, 51, 51); font-family: "Helvetica Neue", serif;"><span style="font-size: 10.5pt;">HS diploma or GED equivalent from an accredited institution</span></span></p>
- <p style="line-height: normal;"><span style="color: rgb(51, 51, 51); font-family: "Helvetica Neue", serif;"><span style="font-size: 10.5pt;">2 years of experience in a customer service role</span></span></p>
- <p style="line-height: normal;"><span style="color: rgb(51, 51, 51); font-family: "Helvetica Neue", serif;"><span style="font-size: 10.5pt;">Computer skills including: Microsoft Office, Outlook, Access, that will be further developed with training in all Kawneer front-end systems;</span></span></p>
- <p style="line-height: normal;"><span style="color: rgb(51, 51, 51); font-family: "Helvetica Neue", serif;"><span style="font-size: 10.5pt;">Proven customer service skills including prompt response and documentation;</span></span></p>
- <p style="line-height: normal;"><span style="color: rgb(51, 51, 51); font-family: "Helvetica Neue", serif;"><span style="font-size: 10.5pt;">Data entry skills with attention to detail;</span></span></p>
- <p style="line-height: normal;"><span style="color: rgb(51, 51, 51); font-family: "Helvetica Neue", serif;"><span style="font-size: 10.5pt;">Written and verbal communication skills;</span></span></p>
- <p style="line-height: normal;"><span style="color: rgb(51, 51, 51); font-family: "Helvetica Neue", serif;"><span style="font-size: 10.5pt;">Construction or architectural field knowledge a plus.</span></span></p>
- <p style="line-height: normal;"><span style="color: rgb(51, 51, 51); font-family: "Helvetica Neue", serif;"><span style="font-size: 10.5pt;">Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at time of hire. Visa sponsorship is not available for this position</span></span></p>
- <p style="line-height: normal;"><span style="color: rgb(51, 51, 51); font-family: "Helvetica Neue", serif;"><span style="font-size: 10.5pt;">Associates Degree from an accredited institution.</span></span></p>
- <p style="line-height: normal;"><span style="color: rgb(51, 51, 51); font-family: "Helvetica Neue", serif;"><span style="font-size: 10.5pt;">Commercial or residential construction industry experience.</span></span></p>
- Education: a high school diploma or an associate degree
Key skills
Microsoft OfficeOutlookAccesscustomer service skillsData entry skillsattention to detail
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Perks
- competitive benefits
- development opportunities
See full description on company page, apply now
Read the full posting here
Arconic is currently in search of a Customer Service Coordinator to join our Kawneer Team based in Springdale, Arkansas .
At Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization.
You have: (required)
HS diploma or GED equivalent from an accredited institution
2 years of experience in a customer service role
Computer skills including: Microsoft Office, Outlook, Access, that will be further developed with training in all Kawneer front-end systems;
Proven customer service skills including prompt response and documentation;
Data entry skills with attention to detail;
Written and verbal communication skills;
Construction or architectural field knowledge a plus.
Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at time of hire. Visa sponsorship is not available for this position
Preferred Qualifications:
Associates Degree from an accredited institution.
Commercial or residential construction industry experience.
In this role, you will:
Process and manage orders
Review Purchase Orders [POs]
Coordinate and advance project status
Schedule orders to production based on standard lead times
Interface with internal systems
Follow established guidelines
Interact with Order Specialist and Project Managers
Generous training period
Utilize or develop knowledge of product and price book
Interact and coordinate with internal resources on projects
Work in a shared mailbox with other team members