Customer Service Representative

Spear Physical and Occupational Therapy

New York, NYRemote onlyFull time
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Pay
$18 to $19
an hour
Location
New York, NY
Work style
Remote only
Job type
Full time
Posted
Oct 14
6 days ago
Career path

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About the company

Spear Physical and Occupational Therapy

Hospital & health care · 501 to 1,000 employees

Spear Physical and Occupational Therapy on LinkedIn

What you'll do

  • Serve as a liaison between patients and therapists, facilitate patient visits and scheduling, and handle appointment scheduling, data entry, incoming calls, and online appointment and contact requests.

What you need

  • Manual dexterity to manipulate office equipment and make written notations.
  • Ability to use computer keyboard 90% of each workday.
  • Hearing acuity to communicate over the telephone.
  • Visual acuity to read information on computer screen.
  • The ability to sit, stand, walk for extended periods of time
  • Occasionally lift 10 pounds floor to waist

Key skills

Customer serviceData entryAppointment scheduling

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Read the full posting here
Spear is seeking a passionate and reliable remote Customer Service Representative. You would be required to be in New York for three weeks of training and must live in the tri-state area (NY, NJ, CT) INTRINSIC RESPONSIBILITIES: Serve as a liaison between patients and therapist with a focus on customer service and providing accessibility to care. Facilitate patient visits and appointment scheduling for therapists. Handle all aspects of appointment scheduling, including accurate data entry, answering incoming phone calls, handling online appointment requests and contact requests. Customer Service Representatives are expected to be proficient in all the aforementioned areas.

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