Customer Welcome Specialist
Hertz
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- Pay
- $18
- an hour
- Location
- Santa Barbara, CA
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 21
- 1 day ago
Career path
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About the company
Hertz
Leisure, travel & tourism · 10,001+ employees
What you'll do
- Greet customers and provide a warm, professional welcome
- Answer questions about vehicles, rental services, and location amenities
- Provide directions and assistance as needed
- Help customers navigate their rental experience
- Build positive relationships through outstanding service
- Create a customer-focused environment
What you need
- Exceptional communication and interpersonal skills
- Positive, friendly, and professional attitude
- Strong customer service mindset
- Ability to build rapport and connect with people from diverse backgrounds
- Team-oriented with a willingness to help wherever needed
- Reliable, energetic, and motivated personality
- Strong verbal and written communication skills
Key skills
Exceptional communicationInterpersonal skillsCustomer service mindsetBuild rapportVerbal and written communication
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Perks
- Vacation accrual
- Floating holidays
- Paid company holidays
- Travel Benefits
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Parental Leave
- Educational Reimbursement Programs
See full description on company page, apply now
Read the full posting here
Be the Friendly Face That Starts Every Great Customer Experience Do you enjoy meeting new people and helping others? Are you looking for a role where your personality, positive attitude, and customer service skills can make a real impact? Join Hertz as a Customer Service Greeter and become the first point of contact for customers beginning their journey. As a Customer Service Greeter, you'll create memorable first impressions by welcoming customers, providing assistance, answering questions, and ensuring every interaction reflects the world-class service Hertz is known for. Why You'll Love Working at Hertz: Starting Pay: $18.50 per Hour Additional Earning Opportunities: Bonus eligible. Profit sharing eligible. Stock and stock option opportunities where applicable. Outstanding Paid Time Off: Vacation accrual starting at 1.25 days per month. 4 floating holidays. 9 paid company holidays. Travel Benefits: Up to 40% off standard Hertz rental rates. Growth Opportunities: Build valuable customer service experience with a global industry leader. Develop skills that can lead to future career advancement. What You'll Do: As a Customer Service Greeter, you'll help create a welcoming and seamless experience by: Greeting customers and providing a warm, professional welcome. Answering questions about vehicles, rental services, and location amenities. Providing directions and assistance as needed. Helping customers navigate their rental experience. Building positive relationships through outstanding service. Creating a customer-focused environment that leaves a lasting impression. What We're Looking For: Exceptional communication and interpersonal skills. Positive, friendly, and professional attitude. Strong customer service mindset. Ability to build rapport and connect with people from diverse backgrounds. Team-oriented with a willingness to help wherever needed. Reliable, energetic, and motivated personality. Strong verbal and written communication skills. Comprehensive Benefits Package Eligible employees may receive access to: Medical, Dental, and Vision Insurance. 401(k) with Company Match. Company-Paid Life Insurance. Paid Parental Leave and Adoption Assistance. Employee Assistance Program for employees and their families. Educational Reimbursement Programs. Pet, Legal, and Identity Protection Coverage Options. Discounts on: Theme Parks. Fitness Memberships. Travel and Entertainment. Retail Purchases. Employee Rental Car Discounts. Start Every Customer Journey on the Right Note. At Hertz, every great customer experience begins with a friendly welcome. If you're someone who enjoys helping people, creating positive interactions, and representing a trusted global brand, this is your opportunity to make a difference every day. Apply today and become the welcoming face of Hertz while building a rewarding career in customer service.