E2E Warranty Analyst
Ford Motor Company
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- Location
- Dearborn, MI
- Work style
- On-site
- Job type
- Full time
- Posted
- Nov 4
- 1 day ago
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Career path
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About the company
Ford Motor Company
Automotive · 10,001+ employees
What you'll do
- Lead management of prioritized warranty, IQS, and other cases per the SAQ
- Partner with Vehicle Function Groups and Functional Quality Managers
- Drive delivery of the throughput standard established for the performance cycle
- Collaborate with functions to achieve Time to Detect, Time to Contain, and Time to Resolve targets
- Identify enablers to mitigate target breaches or drive escalation into appropriate forums
What you need
- Bachelors Degree in Engineering, Sciences, or academic equivalent, in a closely related technical discipline or equivalent combination of relevant education and experience.
- Working knowledge of Ford's quality tools and process (or equivalent) – on the job experience with interpreting quality data sources, interpreting and applying data analytics
- Working knowledge of Problem-Solving Methodology (e.g., Global 8D, PDCA)
- Green Belt certification required,
- Demonstration of strong collaboration capabilities, with abilities to pull together teams to work towards a common outcome in spite differing perspectives of the problem at hand.
- Master's Degree preferred
- Black Belt certified preferred
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Read the full posting here
Leads management of prioritized cases (warranty, IQS, etc.) per the Single Agenda for Quality (SAQ) in partnership with Vehicle Function Groups (VFGs) and Functional Quality Managers, driving delivery of the throughput standard established for the performance cycle. Collaborates with functions to achieve prioritization targets for Time to Detect, Time to Contain, and Time to Resolve, identifying enablers to mitigate or driving escalation into appropriate forums when target breaches are imminent or have occurred.