Embalmer

What You Will Do: The Embalmer is responsible for preparing the deceased's body for burial. This role will be part of the Care Center network and have additional crematory responsibilities. * Transfers decedents, embalms, dresses, caskets, and prepares deceased on an as-needed basis (per appropriate licensing) to the instructions obtained from the family * Care for the deceased respectfully while performing all the tasks involved in the cremation process, ensuring that the remains are correctly received, processed, and returned to the family * Maintain the crematorium, equipment, and adjacent facilities * Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files * Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor * Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations * Meets with client families to listen, educate, and arrange personalized funeral services and ensure their experience with the business is of the highest quality * Utilizes systems/technology, i.e., Matthews/Aurora Advisor in place to review merchandise options, enter contracts, and complete necessary forms at the time of arrangement conversation * Completes tasks and details resulting from the arrangement conference * Ensures proper paperwork, including permits and certificates, are completed timely and follows relevant laws and regulation * Conducts and attends funeral services regularly * Leads all post-service follow-ups as needed What We Require:  * High school diploma or the equivalent * Completed mortuary school * Ability to work on-call/first call, in rotation as assigned, i.e., phone, face to face, at the hospital, hospice, or residence as needed * Valid state-issued Embalmer license (as per state licensing requirements) * Crematory operator certification is preferred * Minimum one year of experience in customer service * Minimum one year of work experience in the funeral industry is preferred * Ability to do decedent care, i.e., embalming (per state requirements) * Ability to keep all licenses and continuing education requirements current and in good standing * Organizational and planning skills; time management skills, and the ability to prioritize work * Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude * Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)  * Ability to lift 150lbs safely * Valid state-issued driver's license with a clear driving record