The technician provides emergency restoration and disaster recovery services, including water extraction, mold remediation, and light construction. They are responsible for setting up equipment, maintaining quality control, and reporting any issues to their supervisor.
Requirements overview
Candidates must have a high school diploma or equivalent and the ability to work effectively within a team. The role requires physical stamina to lift up to 70 pounds and the ability to follow detailed instructions and safety guidelines.
Key skills
Water extractionMold remediationFire damage repairSmoke damage repairLight constructionDemolitionCustomer serviceVerbal communicationWritten communicationEquipment maintenanceTeamworkAttention to detail
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About ServiceMaster Restore 11162 - Virginia Beach
Industry
Consumer Services
Employees
1,517
Type
Public Company
Size
10,001+ employees
ServiceMaster Restore®, the largest franchised disaster restoration company in the United States, provides mitigation and restoration services to homeowners and business owners. Whether fire, water, mold or odor damage affects a home or business, ServiceMaster Restore acts quickly 24/7/365.
ServiceMaster Restore offers comprehensive training to franchise owners and technicians. Proprietary products and state of the art technology and equipment allow for the greater efficiencies when dealing with emergency situations.
A legacy of service and community commitment guides ServiceMaster Restore staff and franchise owners to go above and beyond the technical and to restore peace of mind.
ServiceMaster Restore:
• Offers a single-source solution, from initial emergency response to final restoration.
• Features more than 1,000 locations across North America.
• Enjoys more than 50 years of experience in the restoration industry.
• Provides services through locally owned franchises that are nationally supported by The ServiceMaster Company.
The ServiceMaster network includes these market-leading companies: ServiceMaster Clean®, Merry Maids®, Furniture Medic® and AmeriSpec®.
ConstructionTradesCustomer Service & SupportSecurity & Safety
Description
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Position Overview
Provides emergency restoration and disaster recovery services to customers following assigned work orders provided by the Lead Technician/Crew Chief.
Job Responsibilities
Performs water/fire/smoke damage and mold remediation repair as directed by supervisor to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, cleaning, light construction and demolition
Sets up and monitors air movers and/or dehumidifiers
May perform other cleaning duties (i.e., construction cleaning, fire/smoke/odor cleaning, mold remediation, carpet and upholstery cleaning, etc.) when part of mitigation or restoration jobs
Reports any equipment malfunction to supervisor
Reports any customer problems or damage to supervisor
Completes assigned job tasks according to company processes while maintaining quality control on each job
Job Requirements
High school graduate or equivalent
Ability to work within a team
Takes instruction and stays on task
Follows company guidelines and standards
Good verbal and written and communication skills
Good customer service skills
Can read and follow product label usage instructions
Reports to work on time in a clean, complete uniform
Physical Demands and Working Conditions
The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:
Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Must be able to stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
Express or exchange ideas with others and receive and act on detailed information given.
For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.
Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.