Escalations Coordinator
Global Lending Services
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- Location
- Greenville, SC
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 26
- 2 days ago
Career path
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About the company
Global Lending Services
Financial services · 1,001 to 5,000 employees
What you'll do
- Handle complex customer cases as an escalated level of support
What you need
- Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity
- Remain in a stationary position up to 100% of the workday
- Constantly operate a computer and other standard office equipment
- Job functions involve sedentary to light physical effort. Physical demands range from sitting, walking, standing, or pushing or pulling materials. Work may involve exerting up to 10 pounds of force to lift, carry, push, pull, or move objects.
- Be able to perform activities such as: viewing a computer terminal, extensive reading, bending, and kneeling
Key skills
internal processes and procedures
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Read the full posting here
What does it mean to be a Senior Escalations Coordinator with GLS?
The Senior Escalations Coordinator will play a vital role in ensuring positive customer experiences. This position will use comprehensive knowledge of the loan process as well as internal processes and procedures to handle complex customer cases as an escalated level of support.