Field Service Engineer
Sidel
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- Location
- Norcross, United States
- Job type
- Full time
- Posted
- Oct 13
- 7 days ago
Career path
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About the company
Sidel
Machinery · 5,001 to 10,000 employees
What you'll do
- Test and evaluate equipment at customer sites, handle equipment non-conformities, prepare progress charts and technical reports, and report after-sales opportunities.
- Follow applicable procedures and customer rules while supporting site activities and customer satisfaction.
Key skills
troubleshooting
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Read the full posting here
Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specificationsProperly handle, check and transfer equipment non-conformitiesPrepare Job Progress Chart and technical reports in reference to carried-out activitiesEnsure ultimate internal and external customer satisfactionPerform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rulesReport after sales opportunities detected on Customer siteTechnical activities, troubleshooting and reporting deliverablesReport to the Installation Site Manager for team site activities