Field Service Representative - Fort Bragg, NC

About the company

Reveal Technology

Computer software · 11 to 50 employees

What you'll do

• Deploy and embed with special operations, military and security end users to identify operational challenges and deliver tailored hardware/software solutions.
• Rapidly prototype low Technology Readiness Level (TRL) platforms that can mature into Reveal product offerings.
• Act as a frontline engineer and technologist, bringing back validated user feedback and performance data to inform internal roadmaps.
• Collaborate with Reveal engineering teams rear/remotely to transition fielded prototypes into scalable, productized capabilities.
• Serve as a field-facing authority on Reveal’s technologies, including Farsight, and act as a bridge between user need and technical development.
• Lead field integration of Reveal products with adjacent systems (e.g., ATAK, Lattice, Palantir), and articulate the combined operational value.
• Manage technical deployments in austere and high-pressure environments, including the setup and sustainment of edge compute, networking, and Unmanned Aerial Systems.
• Provide technical mentorship and leadership in multi-disciplinary project teams, often spanning government and commercial partners.

What you need

• Location: must be located in or near Fort Bragg, NC
• 5+ years’ experience in defense or dual-use innovation, ideally in forward-deployed or special operations contexts.
• Demonstrated experience leading R&D projects that fuse autonomy, data engineering, cloud computing, and operational hardware.
• Exceptional self-starter with deep familiarity in Python, Go, C++, and systems-level programming for edge hardware.
• Experience designing, consuming, and integrating with RESTful and gRPC APIs, with the ability to interface Reveal products into third-party platforms such as ATAK, Lattice, and Palantir through custom adapters and plugins.
• Operational understanding of the defense mission space, including employment of systems like ATAK, Palantir, Lattice, and Reveal Farsight.
• Proven experience delivering secure, tactical software/hardware systems in sensitive or constrained environments.
• Strong communicator able to advocate for user needs, translate technical concepts, and build consensus across stakeholders.
• Comfortable navigating sensitive environments with limited oversight - UK DV or US TS/SCI clearance (or equivalent) preferred.
• Familiarity with UAS systems, ML ops, cloud/edge hybrid compute, and high-trust technology deployment practices.
• Willingness to travel up to 40% globally, including to field and conflict-adjacent locations.
• Top Secret clearance with SCI Eligibility
• Willingness to travel up to 50% globally, including to field and conflict-adjacent locations.

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