Foreclosure Title Associate, Default Services-Pre-Foreclosure Title

Overview Are you ready to take your career to the next level? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry, to join our team as a Foreclosure Title Associate. The ideal candidate will be very detail oriented, enjoy working with clients, and driven to meet tight deadlines. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big. This is a hybrid role, and will be required to work in-office at our Irvine, CA office at least 2-3 days per month. Candidates must be located within reasonable commuting distance of this office and be willing to work in-office as needed. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Open national title orders. · Assist with setting up new clients. · Provide daily reporting of new national title orders. · Work with clients, addressing their inquiries and receiving feedback from the clients. WHO YOU ARE You possess … · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards. · The ability to multitask in a fast paced environment, especially the ability to work in multiple systems at once. · Excellent verbal and written communication skills. · The ability to quickly learn new skills, processes and procedures. Responsibilities Assist the business unit with opening national title orders, which includes managing and tracking. · Maintain open communication with internal staff, national attorneys, clients, management, etc. · Be a contact for client issue escalation. · Assists with the implementation of new clients. · Provides daily reporting of new orders and communicates with the business until on turn times. · Addresses inquiries and feedback from clients, internal staff and asset management companies professionally and in a timely manner. · All other duties as assigned. Qualifications · High School diploma or equivalent required. · 1 + years’ experience of administrative work and customer service. · Knowledge of real estate, title insurance industry, and vendor management. · Proven customer service skills. . Must be able to use and have advanced computer skills and be proficient in the Microsoft software products