Full time Office Assistant

About the Role: HONEST PLUMBING AZ LLC is looking for a motivated and organized Full Time Office Assistant to join our growing team in Mesa, AZ! This is a fantastic opportunity to be the backbone of a busy plumbing operation, keeping things running smoothly behind the scenes. If you thrive in a fast-paced environment and love keeping things organized, we want to hear from you! Responsibilities: Answer and direct incoming phone calls, emails, and customer inquiries in a professional manner Schedule and coordinate service appointments, dispatching technicians as needed Maintain and update customer records, job files, and office databases Process invoices, payments, and assist with basic bookkeeping tasks Support management with administrative tasks, reporting, and correspondence Order and track office and field supplies inventory Serve as the first point of contact for customers, ensuring a positive experience Requirements: Prior experience in an administrative, receptionist, or office assistant role preferred Strong communication and customer service skills, both written and verbal Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar software Ability to multitask, prioritize, and stay organized in a fast-paced environment Experience with scheduling or dispatching software is a plus Reliable, punctual, and detail-oriented with a positive attitude High school diploma or equivalent required Housecall Pro, Appfolio and Service Channel is a plus About Us: HONEST PLUMBING AZ LLC is a trusted plumbing company proudly serving the Mesa, AZ community with integrity, quality workmanship, and transparent pricing. Our customers choose us because we deliver on our promise of honest, reliable service every time. Our team enjoys a supportive work environment where every employee is valued and plays a key role in our continued success.