General Service Tech- Automotive

JOB SUMMARY We are seeking a dependable, motivated, and detail-oriented Automotive Service Technician to join our team. The ideal candidate will perform automotive maintenance, repair, and installation services accurately, safely, and efficiently while delivering excellent customer service. We value professionalism, teamwork, a positive attitude, and a good sense of humor in our workplace. ESSENTIAL DUTIES AND RESPONSIBILITIES * Perform oil changes, chassis lubrication, fluid checks, and filter replacements. * Inspect, troubleshoot, service, and replace batteries, belts, hoses, lights, fuses, and other vehicle components. * Perform preventative maintenance services according to established procedures. * Perform tire inspections, repairs, installations, balancing, inflation, and tire pressure monitoring system (TPMS) services. * Demonstrate knowledge of tire sizing, sidewall markings, tire inventory, and related tire services. * Safely operate vehicles equipped with automatic and manual transmissions. * Conduct vehicle inspections and accurately complete work orders, VIP checklists, and Vehicle Inspection Forms (Health Checks). * Follow established workflow procedures for vehicle movement, parking lot navigation, and service bay operations. * Follow proper vehicle lifting and lowering procedures and all shop safety policies. * Research vehicle specifications, service procedures, and product applications as needed. * Operate NAVEX point-of-sale hardware and software. * Ensure compliance with OSHA standards and applicable federal and state environmental regulations. * Greet customers and provide friendly, professional, and knowledgeable customer service. * Answer incoming telephone calls and assist with customer inquiries. * Stock shelves, organize supplies, and assist with inventory maintenance. * Maintain clean, safe, and organized service bays, tools, equipment, and facilities. * Work collaboratively with team members to maintain an efficient and productive work environment. * Perform additional duties as assigned to support daily shop operations. QUALIFICATIONS AND SKILLS * Basic automotive maintenance knowledge and mechanical aptitude. * Ability to safely operate both automatic and manual transmission vehicles. * Strong attention to detail and commitment to quality workmanship. * Excellent customer service and communication skills. * Ability to follow instructions, safety procedures, and company policies. * Strong organizational and time-management skills. * Ability to multitask and work efficiently in a fast-paced environment. * Dependable, punctual, and committed to maintaining a strong work ethic. * Willingness to learn new procedures, equipment, and automotive technologies. * Ability to work independently and collaboratively as part of a team. WORK ENVIRONMENT This position requires working in an active automotive service environment, using shop equipment and tools, standing for extended periods, and performing physical tasks associated with vehicle maintenance and repair. Our Team Culture We believe a successful workplace is built on accountability, respect, teamwork, and a positive attitude. We value employees who take pride in their work, support their coworkers, provide excellent customer service, and bring a good sense of humor to the team.