HEDIS Admin Support - Temporary - Remote

UPMC Health Plan is hiring a Temporary HEDIS Admin Support to help support the Quality Improvement Department. This is a Monday through Friday, 8-4:30 daylight position, and selected candidates will work remotely from home full-time. The successful candidate will provide administrative support including sending electronic faxes, speaking with providers via the phone, and documenting this interaction via a web-based software. Preference will be given to those with prior experience working within this team. This temporary assignment will run through April 2027. This will be a set rate of $19 per hour. Responsibilities: Conduct outbound calls to gather documentation from providers. Send electronic faxes to providers. Answer incoming inquiries from UPMC Health Plan providers. Provide exemplary customer service by being proactive and responsive to all UPMC Health Plan customer requests. Work with Microsoft Office products such as Word, Excel, Outlook and web-based software on a daily basis. Support all department personnel with duties including but not limited to answering phones, taking messages, filing, and faxing. High School Diploma strongly preferred. Post-secondary education is preferred. One year of administrative support working experience is highly preferred. Must have proficiency with Microsoft Office Suite: Excel, Word, and Outlook. Must possess typing skills and working knowledge of word processing, electronic mail/calendar, spreadsheets, and web-based software. Must possess the ability to learn and effectively use various software programs. General knowledge and experience with office equipment such as copiers, multi-line phone systems, fax machines and paging systems. Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran Must be legally authorized to work in the United States, without requiring, now or in the future, sponsorship for employment visa status. UPMC does not participate in STEM OPT.