Help Desk Analyst
Dauphin County
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- Pay
- $21
- an hour
- Location
- Harrisburg, PA
- Job type
- Full time
- Posted
- Oct 21
- 2 days ago
Career path
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About the company
Dauphin County
Government administration · 11 to 50 employees
What you'll do
- Triage issues and service requests via phone, email, customer portal, or other mediums
- Perform on-site analysis, diagnosis, and resolution of complex desktop problems
- Recommend and implement corrective solutions
- Install, configure, test, maintain, monitor, and troubleshoot client workstations hardware and software
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Read the full posting here
Starting Rate: $21/hr.
Job Title: Help Desk Analyst
Department: Information Technology
Working Hours: 8-430
Full Time or Part Time Position: Full Time
Dauphin County Information Technology is currently accepting applications for the full-time position of Help Desk Analyst.
1. Triage issues and service requests via phone, email, customer portal, or other mediums that may be implemented.
2. Performs on-site analysis, diagnosis, and resolution of complex desktop problems for clients, and recommend and implement corrective solutions
3. Install, configure, test, maintain, monitor, and troubleshoot client workstations hardware and software.