The Home Health Scheduler manages patient scheduling, data entry into electronic health records, and ensures medical records are complete and compliant with regulatory requirements. They also provide administrative support, handle incoming communications, and assist with billing accuracy and quality assurance activities.
Requirements overview
Candidates must have a high school diploma or equivalent, along with general clerical and data entry skills. Experience in healthcare, medical terminology, and EHR documentation is preferred, and the role requires the ability to work on-site.
Key skills
Data entryPatient schedulingMedical record managementElectronic health record (EHR)Medical terminologyClerical skillsOrganizational skillsCommunication skillsComputer software proficiencyQuality assuranceBilling accuracyRegulatory complianceDocumentationAdministrative support
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Eden Health eliminates the hassle of healthcare for employers and their employees. We’re a new kind of doctor’s office that combines a private primary care practice, 24/7 telemedicine, and personalized insurance navigation into one simple platform. Eden provides an experience that employees love and saves employers money with seamless, data-driven healthcare. We have medical office locations in New York, New Jersey, Chicago, and Washington D.C. (with more office locations coming soon).
HealthcareAdministrativeCustomer Service & Support
Description
Why choose Eden? As a 100% Employee Owned company, we recognize that our people
are our most valuable asset. We honor their importance by our recognition that
all employees be treated with respect and integrity at all times. We’re
interested in you and want you to succeed. Our business is growing rapidly and
we want you to grow with us. We have infinite room for advancement, both
personally and professionally. We work hard to match you with a position that
best fits YOUR skills and YOUR availability. In addition, Eden Health is a
Certified Great Place to Work company, 7 years in a row!
The Eden Difference: We bring Connected Care Home through our Core Values of
Empathy, Dedication and Integrity to our clients, patients and Employees.
Besides a strong family oriented culture unique to Eden, we offer:
* Benefits starting as early as 30 days after start date
* Employee Discounts on travel, resorts, car rentals, Columbia and so much
more!
* Employee Hardship Fund
* Bonuses Program
* Employee Stock Program (ESOP)
* Employee Wellness. Family first culture
* Paid Time Off for a Personal Day of your choosing
* Financial Planning through Unum
* Free Counseling Sessions through Unum
Career Benefits:
* Training and educational Assistance
* Career Advancement Opportunities
Financial Benefits:
* 401k Retirement Savings Plan
* Employee Stock Ownership Plan
* Flexible Spending Accounts
* Life, Accident, & Disability Insurance
* Paid Holidays
* Continuing Education Credits are paid for – we offer online and in-person
education
* Discounts with AT&T Wireless, National and Enterprise car rentals
* Discounted tickets to a variety of events (Disney Land, Disney World,
Universal Studios, SeaWorld, Local Concert/Sporting Events, Hotels/Resorts,
etc.)
Personal Benefits:
* Paid sick leave and vacation time – eligible employees start accruing time on
their first day of employment
* Identity Theft Protection
* Employee Assistance Program
* Employee Hardship Fund
* Floating Personal Holiday – use it on your birthday or any other day of the
year!
* Dental, Medical, Vision available for full-time status
* Data enters patient information into the electronic health record (EHR);
* Coordinates patient scheduling and guarantees patient satisfaction by
creating consistency and continuity with the patient’s schedules;
* Reviews medical record for completeness and is proactive to retrieve any
missing information;
* Attaches documents related to patient files received via fax, scan or mail
into the EHR;
* Monitors aged unsigned provider orders and submits requests for these to be
signed to providers and tracks them closely per regulatory requirements;
* Receives and responds to written and verbal requests for medical records,
transports/transfers records to requesting area;
* Reviews Face-to-Face and referral documentation for completeness/adequacy per
regulatory requirements;
* Answers and transfers phones quickly and efficiently;
* Uses EHR to obtain and update patient demographic data accurately;
* Processes incoming/outgoing mail and faxes as needed;
* Assists management with typing, filing and computer related tasks as needed;
* Files, prints, faxes, copies, cleans, organizes and assembles new patient
folders as assigned;
* Reviews patient charts for billing accuracy and follows up with any unmet
requirements timely to ensure timely billing and documents appropriately;
* Provides backup to other Eden team members as assigned;
* Participates in information management and quality assurance performance
improvement (QAPI) activities;
Qualifications
* High school diploma or equivalent required
* General clerical, data entry and excellent organizational skills
* Healthcare experience preferred. Medical terminology desired.
* EHR medical record documentation experience preferred
* Able to communicate effectively in English verbally and in writing
* Working knowledge of computer software programs
* Valid driver’s license and reliable transportation
* Able to pass criminal background check and national sex offender clearance
* Must be able to physically report to administrative office for entire shift.
This is not a remote position.