HR Central Coordinator
ADT
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- Location
- Irving, TX
- Job type
- Full time
- Posted
- Oct 6
- 14 days ago
Career path
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About the company
ADT
Consumer services · 10,001+ employees
What you'll do
- Provides quality customer service in response to service requests, chats or e-mails from employees, managers, HR Business Partners and external business contacts, with occasional phone support when necessary.
- Resolves service requests or email inquiries from employees that require review of payroll, time entry and time off systems.
- Ability to understand customer needs, demonstrate empathy and advocate for employees when necessary.
- Customer oriented and able to adapt and respond to different types of service requests.
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Read the full posting here
This position will serve as the primary contact for employees and managers by responding to employee inquiries through service requests related to human resources in general and across domains of payroll, leave of absence, benefits, performance management, time away, compensation management, reporting, general HR policies, HR systems and more. Occasional phone calls may be required when necessary to support resolution.