Service Technician

ADT

Phoenix, AZOn-siteFull time

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Location: Phoenix, AZ
Work style: On-site
Job type: Full time
Posted: Oct 14; 5 days ago

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About the company

ADT

Consumer services · 10,001+ employees

At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter , LinkedIn , Facebook and Instagram . ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships.

ADT on LinkedIn

What you'll do

Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
Follow and complete required processes of wired/wireless technology and connection procedures. 
Test and validate system signals/communication with central monitoring to properly establish service.
A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.
Service experience
Technical aptitude
Strong verbal communication
Customer focused and customer driven mindset
Thrive in the face of uncertainty
Valid driver's license 
High School degree or the equivalent
Full benefits on the 1st of the month after 31 days of employment
Casual, yet energetic and engaging work environments
Medical, Dental, Vision, 401(k) with employer matching
Paid vacation time (We all need to recharge)
Tuition reimbursement, employee referral bonuses
A culture of coaching, development and career growth opportunities

What you need

Requires service experience, technical aptitude, strong verbal communication, a customer-focused mindset, and a valid driver's license.
Requires a High School degree or equivalent.
Education: a high school diploma

Key skills

Service experienceTechnical aptitudeStrong verbal communicationValid driver's licenseHigh School degree

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Perks

Medical
Dental
Vision
401(k) with employer matching
Paid vacation time
Tuition reimbursement
Employee referral bonuses
Career growth opportunities

See full description on company page, apply now

Read the full posting here

Company Overview: At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter , LinkedIn , Facebook and Instagram . ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships. What defines success at ADT? The Residential Service Technician’s primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions. What are your key responsibilities? Services fire and carbon monoxide detection, networking, hosted video solutions, and access control. Follow and complete required processes of wired/wireless technology and connection procedures. Test and validate system signals/communication with central monitoring to properly establish service. A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home. What are we looking for? Service experience Technical aptitude Strong verbal communication Customer focused and customer driven mindset Thrive in the face of uncertainty Valid driver's license High School degree or the equivalent What’s in it for you? Full benefits on the 1st of the month after 31 days of employment Casual, yet energetic and engaging work environments Medical, Dental, Vision, 401(k) with employer matching Paid vacation time (We all need to recharge) Tuition reimbursement, employee referral bonuses A culture of coaching, development and career growth opportunities ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.