Import/Export Coordinator

Job Description: The Import/Export Coordinator supports the Transportation Department by ensuring all transportation-related activities are completed, audited, and recorded accurately. This position is located in Troy, Ohio. This role also assists with import operations and import freight payments. The position requires frequent interaction with internal teams, external partners, and customers, demanding professionalism, courtesy, and strong communication skills. The ideal candidate is highly organized, detail-oriented, and capable of managing multiple tasks in a fast-paced environment while maintaining accuracy and meeting deadlines. Responsibilities Respond to information requests from U.S. import customs brokers regarding import shipments Audit import shipment documentation for U.S. Customs compliance and accuracy Document, communicate, and follow up on discrepancies and corrective actions Maintain filing systems and records for domestic and international shipments Communicate with third-party logistics providers via phone, email, and web portals Track, trace, and report on inbound material flow Review freight bills, invoices, and purchase orders for accuracy Perform data entry for freight bills, customs audit logs, and related records Process freight quote requests from internal and external customers and communicate responses Support additional transportation department functions as needed Participate in cross-training across transportation functions Collaborate effectively with coworkers, vendors, and customers Minimum Qualifications High school diploma (additional coursework or certifications in logistics or supply chain preferred) 2+ years of experience in transportation, shipping, or logistics Strong verbal and written communication skills Proficiency in Microsoft Office (Excel, Word, Outlook) Working knowledge of U.S. Customs regulations and the Harmonized Tariff System (HTS) Understanding of international and domestic shipping documentation and processes Ability to manage tasks independently and contribute to cross-functional teams Preferred Qualifications Associates Degree Experience with import documentation and compliance processes Knowledge of HTS classification and import regulations Familiarity with freight auditing and logistics systems Compensation Information: The pay rate for a successful candidate will depend on applicant qualifications and prior experience. Range $ 23.00 - $27.00 ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.