Integration Consultant I

About the company

DTCC

Financial services · 5,001 to 10,000 employees

What you'll do

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
• Support all aspects of the Client onboarding lifecycle across all DTCC stages
• Participate in project kickoff meetings to align on expectations, timelines and overall results
• Support the membership application process and manage all aspects of setups across Client Test and Production Environments
• Drive client engagement/activities, answer questions on Membership Application Portal (MAP) process or coordinate with the vital people/groups to facilitate client conversations (ex. Legal, product)
• Provide recommendations to clients’ additional services if needed, such as file or message reporting
• Provide test scripts and handle the client User Acceptance process
• Schedule and lead regular small project status meetings with clients to provide project status updates
• Support client activations by partnering with all internal parties to ensure readiness and successful transition to production
• Proactively support clients on Day 1 of activation
• Build and maintain strong relationships across all groups involved with the Client Onboarding process
• Identify and implement opportunities for efficiencies by working across the Client Services Teams and overall DTCC Organization
• Build and maintain project materials as needed (Project Status Reports, SOP, project plans, test plans, etc.)
• Successfully engage in multiple client projects simultaneously
• **NOTE: The Primary Responsibilities of this role are not limited to the details above. **
• Minimum of 4 years of related experience
• Bachelor's degree preferred or equivalent experience
• Demonstrated project management and application integration skills required, PMP certified desirable.
• Minimum of 3 years of related experience preferably in the Financial Services industry with understanding of the Institutional Trade Flow and Trade Processing business e.g. STP and current securities industry initiatives
• Experience with similar business/application messaging systems and protocols highly desirable
• Must have extensive client facing experience with proven ability to effectively manage client expectations and concerns
• Strong verbal and written communication skills to communicate information/issues clearly and succinctly to technical/non-technical colleagues and clients. Demonstrated problem-solving capability and analytical skills

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