IS PC Technician
Franciscan Missionaries of Our Lady Health System
Invite-only right now: save jobs, track applications, build tailored resumesAlready have an account? Log in
- Location
- Monroe, LA
- Posted
- Oct 7
- 12 days ago
Career path
See where this role leads
Jigup maps the next three moves from a job like this one, with the titles and the skills each step asks for.
About the company
Franciscan Missionaries of Our Lady Health System
Hospital & health care · 10,001+ employees
What you'll do
- Troubleshoot, diagnose and resolve internal users' issues and work requests involving system access, hardware, application software and basic network communication.
- Respond to technical support requests and document, track and monitor issues through resolution.
What you need
- <span style="font-family: Tahoma, Verdana, sans-serif;">2 years' experience in database applications or PC hardware & software.</span>
- <span style="font-family: Tahoma, Verdana, sans-serif;">Associate's degree in IT accounts for 1 year of experience.</span>
- <span style="font-family: Tahoma, Verdana, sans-serif;">High School graduate or equivalent</span>
- <span style="font-family: Tahoma, Verdana, sans-serif;">Experience supporting MS Office, web-based applications, and remote users.</span>
- <span style="font-family: Tahoma, Verdana, sans-serif;">Experience identifying and resolving hardware issues for laptops, desktops, and servers.</span>
Key skills
TroubleshootingDiagnosingSystem accessHardwareApplication softwareNetwork communication
Keywords for your resumePro
The words this employer's screening is likely to look for.
This job lists resume keywords
The terms this posting uses, pulled out so you can mirror them in your resume. Jigup Pro members see the list on the job board.
See full description on company page, apply now
Read the full posting here
The IS Support Analyst I provide primary support services to internal users by effectively troubleshooting, diagnosing and resolving user issues and work requests in accordance with service level agreements. Support includes issues relating to system access, hardware, application software, and basic network communication issues. Responds to telephone calls, email and team member requests for technical and applications support. Documents, tracks and monitors issues to ensure timely resolution and customer satisfaction.