IT Infrastructure Intern (Summer 2027)

Axiom Space is a human space exploration company, building era-defining space infrastructure and delivering technology-driven solutions that will empower civilization to transcend Earth. Beginning with Axiom Station, successor to the International Space Station, the company is pioneering a next-generation orbital settlement that will foster groundbreaking innovation and research in microgravity and drive the global space economy of tomorrow. Today, guided by the vision of leading humanity's expansion off planet, Axiom Space is the principal provider of commercial human spaceflight services and developer of advanced spacesuits for the Moon and beyond. For more information about Axiom Space, visit www.axiomspace.com . Axiom Space fosters a work environment inclusive of all perspectives. We are the pioneers of commercial space, leading the transformation of low-Earth orbit into a global space marketplace. Our mission-driven team is seeking a bold and dynamic IT Infrastructure Intern who is fueled by high accountability, execution horsepower, and driven to understand our world, science/technology, and life itself, for the benefit of all on Earth and beyond. POSITION SUMMARY Since Axiom Space is a very complex work environment, we are looking for a curious, motivated IT Infrastructure Intern to gain hands-on exposure to how a modern IT department supports the business. Reporting to the Manager of Network Architecture, you will support day-to-day operations, contribute to active projects, and take on a defined deliverable of your own. This is a learning role: you will be mentored, your work will be reviewed, and you will build practical skills and learn how IT decisions get made. The internship will be onsite at Axiom Space in Houston, Texas from June 1 to August 20. Interns are responsible for arranging their own transportation and accommodations. KEY DUTIES & RESPONSIBILITIES Assists with help desk tickets, including troubleshooting, documentation, and escalation Supports user onboarding and offboarding, including account setup and equipment prep, using standard-user access under supervision Helps maintain hardware and software inventory and license records Assists with routine system checks, patching, and updates on corporate IT systems Supports IT projects such as migrations, rollouts, and upgrades by tracking tasks, taking notes, and following up on action items under the direction of the project lead Builds reports and dashboards on metrics like ticket volume, response times, and license usage Researches tools and vendors and prepares short summaries for IT leadership review; vendor selection and contract decisions remain with IT leadership Identifies repetitive tasks that could be automated using scripting or built-in tools Creates and updates runbooks, how-to guides, and standard operating procedures Helps gather evidence for audits and compliance reviews, under the direction of the CISO's team Supports security awareness efforts, such as phishing simulations and user training materials, under the direction of the CISO's team Owns one project from start to finish (for example, a knowledge base cleanup, an asset audit, or an automation script) and presents results to IT leadership at the end of the internship Perform additional job duties as assigned WHAT YOU’LL GAIN Direct mentorship from the Manager of Network Architecture and exposure to IT leadership Experience across support, security, infrastructure, and project management Exposure to budgeting, vendor management, and IT strategy A portfolio-ready capstone project and a professional reference QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience Rising Junior, Senior, or graduate student pursuing a degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field Cumulative GPA of 3.0 or higher Basic understanding of operating systems (Windows, macOS), networking concepts, and common office software Ability to handle confidential information with discretion Experience with Microsoft 365 and Entra ID/Active Directory preferred Familiarity with a ticketing system (ServiceNow, Jira, Zendesk, or similar) preferred Basic scripting in PowerShell, Python, or Bash preferred Proficiency in Excel/Sheets and exposure to Power BI or similar tools preferred Coursework or certifications such as CompTIA A+, Network+, or Security+ preferred Core Skills Passion for space and the mission Entrepreneurial, growth mindset High EQ and ability to collaborate within teams and cross-functionally Tech-solutioning in using systems and tools to move smarter and Strong written and verbal communication skills Reliable, organized, and comfortable managing multiple tasks Core Competencies: Embody our core values of leadership , innovation , and teamwork. In addition, to perform the job successfully, an individual should demonstrate the following competencies: Accountability Technical Rigor Execution Discipline Pride of Delivery WORK ENVIRONMENT: Generally, an office environment, but can involve inside or outside work depending on the task. Requirements This position may require access to export controlled technical data or technology subject to NASA regulations, International Traffic in Arms Regulations (ITAR), or Export Administration Regulations (EAR). In accordance with U.S. export control laws, final candidates may be required to undergo additional export control screening to determine eligibility for access. Meeting these requirements is a condition of employment. Must qualify as a “U.S. person” under U.S. export control laws (U.S. citizen, lawful permanent resident, or protected individual) Must be able to complete a U.S. government background investigation Must sign Axiom Space’s confidentiality and intellectual property agreements as a condition of the internship Work is performed under supervision using standard-user access only; no privileged access and no access to operational technology (OT) or manufacturing systems Management has the prerogative to select at any level for which the position is advertised Physical Requirements Work may involve sitting or standing for extended periods (90% of the time) May require lifting and carrying up to 25 lbs. (5% of the time) Equipment and Machines Standard office equipment (PC, phone, printer, etc.) Axiom Space is proud to be an equal opportunity employer. Axiom Space does not discriminate on the basis of race, regional color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with disability, or other applicable legally protected characteristics.