LAUNCH SUPPORT SPECIALIST

JOB SUMMARY Supports a varied portfolio of projects, operational priorities, and special assignments. The role applies analytical, organizational, communication, and problem-solving skills to investigate issues, develop solutions, coordinate with stakeholders, and deliver accurate, timely results. Specific assignments, methods, and deliverables will vary based on project requirements and business needs. Perform project-based tasks as assigned by the SME team and customer Identify process improvements which support SME and launch team productivity to meet performance and cost savings targets Create and maintain effective relationships with Ideal Setech STS Launch team and customer personnel (including but not limited to Maintenance, Engineering, Plant Indirect Materials and Launch Teams, Suppliers, Purchasing and Customer leadership) to meet and exceed customer responsiveness expectations. Perform all job Functions in accordance with Company handbooks, policies, procedures, work instructions and safety standards. ESSENTIAL JOB FUNCTIONS Assignments will change from project to project; however, all work is directed toward improving operational performance, completing defined deliverables, solving business problems, and supporting customer or stakeholder requirements. SharePoint Administration. Maintain SharePoint structure and content according to parameters. Maintains Request Log for stocking parts at Share-The-Spare and/or Flint Distribution Center associated inventory levels Assist launch analysts with aging purchase requisitions and problem POs (purchase orders) – bring to conclusion with valid PO accepted by Supplier. Manage all manual SME directed P2P (Plant to Plant) requests needed for launch outside of the VER process and follow through Own assigned projects and be able to report on progress as needed to validate progress and timelines for the completion of assigned tasks Adapt methods and priorities as project requirements change. Prepare reports, documentation, presentations, or other deliverables appropriate to the assignment. Identify opportunities to improve processes, tools, documentation, and team effectiveness. Problem solve and implement continuous improvement initiatives Potential travel if needed to address issues and problems at other sites including the development of relationships with plant maintenance teams and vendors (limited) Participate in team and company meetings Keep work areas neat, orderly and free of safety hazards WORK EXPEREIENCE REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge of GM processes are a plus. Knowledge of plants and OEM’s is also desired. SKILLS Ability to interpret basic project concepts and requirements, with the ability to ask clarifying questions to ensure accurate understanding a variety of instructions furnished in written, oral, diagram, or scheduled form Ability to independently drive assigned projects through completion while producing high‑quality work. Must also be able to thoroughly quality‑check work, identify and correct errors, and ensure accuracy before presenting deliverables to teammates and customersCommunicate information effectively to internal and external customers Ability to present work and presentations in person and via Slack meetings to team members, and key stakeholders including customers Ability to successfully complete all standardized work and assignments with limited supervision Ability to read and interpret documents such as operating and maintenance instructions, procedure manuals and safety rules Ability to write routine reports and correspondence Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs Ability to use Microsoft Office programs: Google Docs, Word, Excel and Outlook Ability to use Inventory Management Systems (SAP, Maximo, DCC) Ability to take direction Observe, receive, and otherwise obtain information from all relevant sources PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, and crawl. The employee must occasionally lift and/or move up to 50 pounds. Ability to sit at a desk for extended durations. Ability to view a computer screen(s) for prolonged periods MINIMUM REQUIREMENTS Excellent interpersonal, communications, and documentation skills Must be proficient in Google Docs, Microsoft Office with emphasis in Excel is critical BENEFIT INFORMATION The position offers an attractive benefit package that includes medical insurance (Blue Cross Blue Shield PPO, HMO and Health Savings plan options available), dental coverage, vision coverage, life insurance, short-term disability, and long-term disability plans on the first of the month following the date of hire. Paid time off and 401K plan offered upon reaching eligibility EEOC STATEMENT Ideal Setech, LLC is an equal opportunity employer and complies with all laws prohibiting discrimination on the basis of such factors as race, color, age, sex, national origin, religion, citizenship, handicap, height, weight and marital status. Under the State Persons with Disabilities Act and the Federal Americans with Disabilities Act, an employer has a legal obligation to accommodate an employee’s or job applicant’s disability unless the accommodation would impose an undue hardship on the employer. A person with a disability may allege a violation against an employer regarding a failure to accommodate his or her condition under Michigan law only if the person notifies the employer in writing of the need for accommodation within 182 days after the date the person knew or reasonably should have known that an accommodation was needed.