LDA Support Operations and Site Reliability Professional (Level 1-4), Department of Technology Solutions - UT System Administration

University of Tennessee Health Science Center

Knoxville, TNFull time
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Location
Knoxville, TN
Job type
Full time
Posted
Nov 6
2 days ago
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About the company

University of Tennessee Health Science Center

Higher education · 1,001 to 5,000 employees

University of Tennessee Health Science Center on LinkedIn

What you need

  • 3-5 years of related experience in systems analysis, support and troubleshooting of computing applications and systems
  • Experience with applying computer technology to solve complex user and business problems and needs
  • Excellent troubleshooting skills – able to define problems and offer valid resolution
  • Proficient in analyzing complex systems, with attention to detail and independence in execution.
  • Skilled in engaging technical and non-technical staff to elicit requirements and translate them into deliverable solutions.
  • Strong customer service orientation, with excellent communication and interpersonal skills to support diverse user groups.
  • Bachelor's degree
  • Oracle Fusion Cloud experience preferred. Experience providing customer support using Oracle Enterprise Resource Planning (ERP), Enterprise Performance Management (EPM), Human Capital Management (HCM), and/or Supply Chain & Manufacturing (SCM) applications, is preferred.
  • Highly motivated self- starter.
  • Ability to work independently towards a defined goal.
  • Self-motivation and self-discipline are key.
  • Must work with others to ensure tasks are completed between project team meetings.
  • Best candidates need to be goal-oriented, detail-driven, self-motivated and be able to work independently.
  • Position holder must be open-minded to new ideas and technologies, and possess the ability to brainstorm with team members for the best solution to a problem.
  • Possession of a positive attitude, desire to be a part of a team, and a thirst for knowledge are essential characteristics for this individual.
  • Ability to work with people under demanding circumstances, while maintaining a professional, pleasant and helpful demeanor.
  • Best candidates have Lean Six Sigma training and/or certification, such as Green Belt or Yellow Belt or desire to learn.

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See full description on company page, apply now

Read the full posting here
The University of Tennessee System is the state’s oldest higher education institution and preeminent public university. The UT System is comprised of campuses at Knoxville, Chattanooga, Pulaski and Martin; the Health Science Center at Memphis; and the statewide Institute of Agriculture and Institute for Public Service. With a presence in each of Tennessee’s 95 counties and through the combined force of education, research and outreach, the University serves students, business and industry, schools, governments, organizations and residents statewide.

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