Lease Up Intake Specialist

Conifer Realty

Flemington, NJOn-siteFull time
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Pay
$25 to $26
an hour
Location
Flemington, NJ
Work style
On-site
Job type
Full time
Posted
Oct 19
8 days ago
Career path

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About the company

Conifer Realty

Real estate · 501 to 1,000 employees

For 50 years, Conifer Realty has developed, owned, and managed nearly 13,000 apartments across 150+ communities. Our 500-member team shares one mission: to create affordable, thriving, and sustainable communities where people feel they belong.

Conifer Realty on LinkedIn

What you'll do

  • Complete 4–6 household intake interviews per day
  • Prepare files before interviews using CRM notes, intake packets, and household checklists
  • Collect identification, household composition, income and asset documentation, and certifications
  • Complete file prep and quality review before hand-off to Compliance
  • Follow up to chase missing documents within the 72-hour window
  • Hand off complete, Compliance-ready files and report missing-document aging daily
  • Coordinate with the Outbound team when appointments no-show or reschedule
  • Maintain an organized intake space and preserve applicant confidentiality

What you need

  • High school diploma or equivalent; associate’s degree preferred.
  • 2+ years of experience in affordable housing intake, property management leasing, social services intake, or a comparable document-heavy interview role.
  • Working knowledge of LIHTC, or HCR program eligibility basics — including income calculation, household composition rules, and asset disclosure.
  • Strong interview skills; ability to navigate sensitive financial conversations with applicants of varied backgrounds.
  • Meticulous attention to detail on documentation.
  • Comfort with Yardi, OneSite, MRI, or comparable property-management software.
  • Ability to commute reliably to the Nassau County property.
  • HCCP, TCS, COS, or other affordable-housing compliance certifications.
  • Prior lease-up experience.
  • Experience working under verification, agency-overlay, and lender-driven file deadlines.
  • Education: a high school diploma or an associate degree

Key skills

LIHTCHCR program eligibilityincome calculationhousehold composition rulesasset disclosureinterview skillsattention to detailYardiOneSiteMRI

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See full description on company page, apply now

Read the full posting here
Apply Job Type Full-time, Temporary Description Description Job Type Full-time, Temporary Flemington, NJ Description LEASE UP INTAKE SPECIALIST Temporary Position • Onsite Hunterdon County • Escalated Lease-Up Sprint POSITION Intake Specialist (Temporary) SALARY $25.00 - $26.00 per hour WORK LOCATION Onsite — Apartments at Three Bridges, Flemington, NJ ENGAGEMENT 8 weeks • 40 hours/week • W-2 temporary, no benefits REPORTS TO Community Manager — Apartments at Three Bridges HEADCOUNT NEEDED 2 incremental POSTED BY Conifer Realty, LLC — Property Management Position summary The Intake Specialist is the middle of the lease-up funnel and the single most leveraged conversion point in the process. This role is onsite at the Hunterdon County property and is responsible for converting outbound-set appointments into completed, document-ready intake files for the Compliance team. Every appointment booked by the Outbound team lands on this Specialist’s calendar. Show rate, intake completion rate, and document-quality at hand-off to Compliance are the three numbers this role owns. Core responsibilities • Complete 4–6 household intake interviews per day (20–25 per week), each running 60–90 minutes. • Prepare the file before the interview: pull lead notes from CRM, print the intake packet, prepare a checklist tailored to the household’s likely income sources. • Conduct the household interview: collect identification, household composition, income documentation, asset documentation, and program-specific certifications. • Complete file prep and quality review (30–45 minutes per file) before hand-off to Compliance. • Manage follow-up communication (20–40 minutes per file) to chase missing documents within the 72-hour window. • Maintain a clean, organized intake space onsite; preserve applicant confidentiality at all times. • Hand off only complete, Compliance-ready files; track and report missing-document aging daily. • Coordinate same-day with the Outbound team when an appointment no-shows or reschedules so the slot can be backfilled. • Participate in the daily 15-minute pipeline standup hosted by the Community Manager. What this role is not • This is not the file-approver role. Compliance owns final eligibility determinations. • This is not an outbound role. Cold calling and list management belong to Outbound Coordinators. Requirements Required qualifications • High school diploma or equivalent; associate’s degree preferred. • 2+ years of experience in affordable housing intake, property management leasing, social services intake, or a comparable document-heavy interview role. • Working knowledge of LIHTC, or HCR program eligibility basics — including income calculation, household composition rules, and asset disclosure. • Strong interview skills; ability to navigate sensitive financial conversations with applicants of varied backgrounds. • Meticulous attention to detail on documentation. • Comfort with Yardi, OneSite, MRI, or comparable property-management software. • Ability to commute reliably to the Nassau County property. Preferred qualifications • HCCP, TCS, COS, or other affordable-housing compliance certifications. • Prior lease-up experience. • Experience working under verification, agency-overlay, and lender-driven file deadlines. For 50 years, Conifer Realty has developed, owned, and managed nearly 13,000 apartments across 150+ communities. Our 500-member team shares one mission: to create affordable, thriving, and sustainable communities where people feel they belong. Conifer Realty is a professional, service-oriented organization offering a competitive compensation package commensurate with experience, along with excellent benefits that include ongoing training and development, 13 holidays, 15 days paid time off, 401K with company match, medical, HSA, dependent care Flex account, dental, vision; company-paid life, short and long-term disability insurances; and a wellness program. The salary for this position is $25.00 - $26.00 per hour. The actual compensation may vary depending on a wide range of factors, including experience, skills, qualifications, certifications, location, etc. This range does not include additional forms of compensation such as bonuses. APPLY TODAY via our website link: http://www.careersatconifer.com c omplete our application process and attach your resume. You will hear directly from the hiring manager on next steps in the process. Thank you for your interest in joining the Conifer Team! Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran Salary Description $25 - 26 per hour

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