Litigation Support - Litigation Support Associate

At Veritext, we focus on the details – so legal teams can focus on the case. Role Overview: Our clients count on us to make the legal process seamless and efficient from scheduling court reporters and legal videographers to ensuring transcripts are delivered on time and flawlessly accurate. As a Litigation Support Associate (Corporate Services), you will improve client satisfaction and loyalty by ensuring that clients receive the products they ordered in a timely manner. What you'll get to do: Use Vision workflow to process / produce and archive reporter files, transcripts, exhibits and specialty files; ensuring QC'ing at every stage Adhere to reporter instructions/notes regarding transcripts; Reconcile inconsistencies with office knowledge and Vision Ensure orders and products are processed accurately, timely, confidentially and in accordance with all state and federal regulations and while adhering to all Standing Orders, reporter notes and Vision notes Follow up with Reporters on missing or incorrect items necessary for job completion Ensure Exhibits are properly labeled and linked in order to generate ACE Create and attach read and sign letters The kind of teammate we’re looking for: Proficiency in MS Office required Proficiency in relevant software packages and applications Must possess excellent written and verbal communication skills Customer service oriented with strong interpersonal skills Must be able to work both independently and with a team Why You’ll Love Working at Veritext: We believe great work starts with feeling supported—at work and beyond. Our comprehensive total rewards package is designed to support your health, financial well-being, career growth, and life outside of work. Competitive compensation & comprehensive benefits – Medical, dental, and vision coverage, plus company-paid life insurance and short- and long-term disability benefits. Financial wellness – A matched 401(k), earned wage access so you can access a portion of your earned pay before payday, and employee equity and referral programs. Work-life balance – Generous paid time off, Paid Parental Leave, tuition reimbursement, and hybrid or remote work options for many roles based on business needs. Mental health & wellness support – Extensive resources and benefits designed to help you feel your best and thrive personally and professionally. Learning & career development – Ongoing training, mentorship, and resources to help you continue building your skills and growing your career. A culture where you can thrive – Join an engaging, collaborative, and inclusive workplace that values curiosity, initiative, creativity, and new ideas—with unique programs like Veritext Summer Camp and Wellness Week. Make an impact beyond your role – Through Veritext Cares, employees have opportunities to support local causes, give back, and make a difference in the communities where we live and work. About Veritext Veritext is the global leader in technology-enabled court reporting, litigation support, and Alternative Dispute Resolution (ADR) services. We partner with law firms, government agencies, and corporations to provide innovative solutions that help legal professionals navigate matters with greater efficiency, security, and confidence. Our comprehensive services include court reporting, legal videography, mediation, arbitration, ombuds programs, remote solutions, and state-of-the-art conference and hearing spaces across North America. By combining industry-leading technology with an exceptional network of professionals and unparalleled client service, Veritext continues to redefine how legal services are delivered. At Veritext, our people are at the center of our success. We foster a culture of collaboration, innovation, creativity, and belonging, where different perspectives, backgrounds, and experiences make us stronger. We are committed to creating an environment where employees feel welcomed, respected, supported, and empowered to contribute. Veritext is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status, or any other classification protected by federal, state, or local law. About This Posting Compensation ranges, when provided, represent the expected base pay range for this position. Actual compensation may vary based on factors including relevant experience, job-related knowledge and skills, qualifications, and geographic location. Veritext participates in E-Verify and will provide the federal government with information from your Form I-9 to confirm authorization to work in the United States.