Local Planner

Job Summary: The Local Planner is responsible for coordinating and dispatching daily local moving jobs, ensuring crews, equipment, and paperwork are aligned to deliver efficient, on-time service. This role manages morning dispatch and crew assignments, oversees uniform and equipment compliance, and serves as a communication link between crews, agents, sales staff, and customer service coordinators throughout the day. The Local Planner also monitors operational alerts, resolves non-conformance issues, and maintains accurate data related to quality, claims, and safety. Success in this role requires strong organizational skills, sound judgment under time pressure, and a solid working knowledge of the local geographic area and moving equipment. Supervisory Responsibilities: None Key Duties and Responsibilities Coordinate and dispatch daily local moving jobs, assigning crews, trucks, and equipment to ensure efficient, on-time execution. Lead morning dispatch, confirming crew assignments, routes, and job details before trucks leave the yard. Partner with agents, sales staff, internal departments, and customers as needed to resolve scheduling conflicts and keep jobs on track. Host daily crew huddles to communicate job expectations, safety reminders, and any changes to the day's schedule. Review job paperwork with crews prior to dispatch to confirm accuracy and completeness. Proofread and audit completed paperwork for compliance with company documentation standards. Inspect crews and equipment for adherence to uniform policies and vehicle/equipment cleanliness standards. Monitor dispatch alerts and operational notifications throughout the day, addressing non-conformance issues as they arise. Maintain ongoing communication with crews and customer service coordinators to track job progress and resolve issues in real time. Enter and maintain accurate, up-to-date records related to quality, claims, and safety. Support company performance goals and operational standards through consistent, detail-oriented dispatch management. Required Experience/Skills: Education/Work Experience/Certificates Education/Work Experience/Certificates Two to four years of experience in the moving and storage industry Solid understanding of the geographical area Knowledge and understanding of truck sizes, types, and functions Fluent in English (written and verbal) and it would be helpful to be able to converse in Spanish Core Skills Customer focused, collaborative, communicative, resilient, strive for inclusion of others, organized Physical Requirements: Ability to stand, walk, and remain active throughout the warehouse and operational areas for extended periods. Ability to frequently bend, stoop, reach, and move between work areas to coordinate crews and daily dispatch activities. Ability to enter and exit vehicles and safely inspect trucks, equipment, and work areas. Ability to lift, carry, and move equipment, supplies, and materials as needed to support daily operations. Ability to work in varying warehouse and outdoor conditions and maintain physical activity during busy or peak periods About Hilldrup Hilldrup is one of the largest and most honored agency groups in the entire industry, operating facilities in Virginia, Maryland, North Carolina, South Carolina, Georgia and Florida. Comprised of over 500 employees, Hilldrup moves professionals, families and businesses domestically and internationally as well as provides logistics and workplace solutions services to meet the needs of its clients, which includes Fortune 100 companies, federal government agencies, universities and hospitals. Among the over 500 employees at Hilldrup, it is not uncommon to meet someone who has been with the company 10, 20 or even 30 years. Hilldrup is an award-winning workplace where employees feel valued, are encouraged to grow professionally and are empowered to build lasting careers. Our values are very important to the organization as they guide our employees and company in all that we do each day. Our values include Empowered Accountability, Uncompromised Integrity, Unwavering Commitment, Fearless Communication, Infectious Positivity, and Purposeful Agility. For more information about Hilldrup, click here: hilldrup.com/about-us/. For information about our benefits, click here: hilldrup.com/benefits/. Hilldrup is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities