The Mail Room Clerk serves as the primary point of contact for mail and shipping distribution processes within the client campus. Responsibilities include managing package inventory, operating mailroom equipment, and coordinating vendor repairs.
Requirements overview
Candidates must have a high school diploma or equivalent and experience working in an office setting. Proficiency in Microsoft Suite and Google Workspace is required, along with strong attention to detail and customer service skills.
Key skills
Mailroom operationsShipping and receivingInventory managementData entryCustomer serviceEquipment maintenanceTime managementAttention to detailCommunication skillsMicrosoft SuiteGoogle WorkspaceCase managementProblem solvingInterpersonal skills
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ABM is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
For more information, visit www.ABM.com
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Pay: $27-36/hr
The pay listed is the hourly/salary rate for this position. A specific offer
will vary based on the applicant’s experience, skills, abilities, geographic
location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s
benefits, visit Annual Benefits-Staff and Management
ABM is seeking a Mailroom Services Clerk for our client. In this position, you
will be the primary point of contact for the mail and shipping distribution
process. You will oversee the mail services and shipping department (within our
client office) by coordinating the distribution and mail, packages and parcels
for client campus. You will also act as the primary vendor point of contact for
maintenance and urgent repairs of mailroom equipment.
RESPONSIBILITIES
Responsibilities
Maintain the mail, package and parcel inventory and replenishing supplies as
needed throughout conference rooms and satellite stations on client campus.
Creates shipping labels for courier packages online.
Collect packages in satellite campus location for mail services
Maintain the FedEx, UPS, DHL or similar shipping label file.
Operate and maintain mailroom equipment, such as postage meters, check printers
and stuffer.
Act as point of contact for mailroom equipment repair and maintenance vendors.
Drop or coordinate shipping of commercial packages to a commercial hub (as
needed)
Assist with package tracking by updating, responding and/or assigning cases.
Assists in the handling of mail services related inquiries either via case
management system, phone or in person with professionalism, courteous and a
sense of urgency.
Participate in projects as assigned.
Escalate concerns or difficulties to the Campus Manager (Sr. Facilities Manager)
with a sense of urgency.
QUALIFICATIONS
Skills Requirements:
Ability to adhere to time-sensitive tasks by working quickly and efficiently
throughout the workday.
Strong attention to detail and the ability to work in a fast-paced environment.
Strong sense of urgency.
Integrity, discretion, and respect for confidentiality and privacy.
Ability to read and understand equipment manuals.
Typing, computing, and data entry skills.
Good communication, interpersonal, and customer service skills with all internal
and external contacts.
Time management – strong ability to prioritize, meet deadlines and work under
pressure.
Flexible and supportive team member.
Contributes ideas on ways to optimize or improve the team, the department, and
the Company.
Education, Experience, & Licensing Requirements:
High school diploma or equivalent
Competent and working knowledge of navigating Microsoft Suite, Google Workspace
and Mail Services software
College degree or equivalent work experience preferred
Experience working in an office setting.
Previous mailroom or clerical experience a plus
Customer Service Experience
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility,
engineering, and infrastructure solutions. Every day, our over 100,000 team
members deliver essential services that make spaces cleaner, safer, and
efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate,
aviation, education, mission critical, and manufacturing and distribution. With
over $8 billion in annual revenue and a blue-chip client base, ABM delivers
innovative technologies and sustainable solutions that enhance facilities and
empower clients to achieve their goals. Committed to creating smarter, more
connected spaces, ABM is investing in the future to meet evolving challenges and
build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate
on the basis of any trait or characteristic protected by applicable federal,
state, or local law, including disability and protected veteran status. ABM is
committed to working with and providing reasonable accommodation to individuals
with disabilities. If you have a disability and need assistance in completing
the employment application, please call 888-328-8606. We will provide you with
assistance and make a determination on your request for reasonable accommodation
on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program.
E-Verify is an internet-based system used to electronically confirm employment
eligibility.
ABM is a military-friendly company proudly employing thousands of men and women
who have served in the U.S. military. With ABM, you’ll have access to a
world-class training program and ample opportunities to use the skills you
developed while serving our country. Whether you’re looking for a frontline or
professional position, you can find post-military career opportunities across
ABM.
ABM directs all applicants to apply at www.abm.com/careers
[https://www.abm.com/careers]. ABM does not accept unsolicited resumes or
submissions outside of this portal. Applicants should submit their
application by clicking Apply Now.
For more information, visit www.abm.com [https://www.abm.com/]