Marketing Operations Engineer

About The Role AI is the new electricity. Founded and led by Andrew Ng, DeepLearning.AI is on a mission to help everyone build with AI. Ten million people learn with us, and nearly all of them reach us through one system: HubSpot at the center, Customer.io sending on top of it, a warehouse and BI layer behind it, analytics feeding both, and a marketing site in front of it all. You'll own that system — the architecture, the standards, and the numbers that come out of it. You design how the stack fits together, set the conventions everyone builds on, and direct the contractors who execute against them. You're not the person running a monthly hygiene cycle by hand; you're the person who defines what good looks like, builds the system that does it, and catches it when it doesn't. This role exists because we believe the next unlock for our team isn't more headcount doing manual work – it's state-of-the-art agentic techniques doing the work with just a bit of human involvement. As a natural extension of the work, you'll often be the most credible source on our team for what AI tooling can actually do today, which gives us a built-in story for our own content. When someone asks "is this number right" or "why isn't this attributing," you're who they ask. When someone asks how we define a new versus returning user, your answer is the answer, and it's written down. You won't be writing copy, building sends, or running the publishing calendar. You'll be building the platform for the people who do. You will report to the Head of Marketing and work in an office collaborating with some of the most forward-thinking AI engineers building the next generation of technology.