MEDICAL OFFICE ASSISTANT - ONCOLOGY

General Summary This position is primarily located within the Billing/Precertification Department, with crossover responsibility to the Pharmacy. Essential Duties & Responsibilities Consistently arrives at work on time and adheres to regular work schedule. Obtains prior authorizations for radiology orders as needed.Schedule peer to peer calls with providers if needed. Obtains prior authorizations for lab and genetic testing orders as needed. Schedule peer to peer calls with providers if needed. Obtains medication authorizations as needed, both medical and pharmacy. Obtains out of network authorizations as needed. Assist with other authorizations as needed within the departments. Facilitate follow-up for radiology and specialty lab, including medical necessity and coding corrections. Medical record keeping, i.e. scanning and importing records into the Oncology and Pharmacy systems. Other Essential Duties May Include but Are Not Limited To Other duties as assigned. Knowledge, Skills & Abilities Required Required: Consistently arrives at work in appropriate/professional attire. Completes all tasks within established time frame. Adheres to all clinic policies and procedures. Past experience working in a medical office Exhibits excellent written and verbal skills. Utilizes assertive communication skills in addressing concerns or problems. Able to conceive innovative strategies and ideas for the center, exhibiting “out of the box” thinking. Performs job duties effectively with minimal direction. Service as a team member among co-workers and peers. Understands and demonstrates sensitivity to the cultural diversity of patients, staff, and visitors. Knowledge of insurance benefits and rules. Knowledge of insurance prior authorization process. Knowledge of insurance web portals. Ability to communicate effectively orally and in writing. Ability to establish and maintain effective working relationships with patients and employees. Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed. Flexibility and ability to adjust to a constantly changing work environment. Credentialed as a Medical Assistant (i.e.: CMA, RMA). Education: High school diploma or GED.