MTC Service Desk Support Specialist I
The Church of Jesus Christ of Latter-day Saints
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- Location
- Provo, UT
- Job type
- Part time
- Posted
- Oct 22
- 2 days ago
Career path
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About the company
The Church of Jesus Christ of Latter-day Saints
Religious institutions · 10,001+ employees
What you'll do
- Represent the customer
- See that their issues are addressed adequately and resolved in a timely manner
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Read the full posting here
This position is central to the missionaries' role to 'Invite others to come unto Christ by helping them receive the restored gospel through faith in Jesus Christ and His Atonement, repentance, baptism, receiving the gift of the Holy Ghost, and enduring to the end.' The Technology (IT) Service Desk at the Missionary Training Center is the single point of contact for handling customers' technology issues. The IT Service Desk supports over 6,000 users mainly Provo MTC employees, volunteers, missionaries, and applicants, as well as some international MTCs’ employees, etc. The specialist is an entry support level individual contributor that represents the customer and see that their issues are addressed adequately and resolved in a timely manner.