Network Operations Specialist

Network Operations Specialist Innovatus Technology Consulting About the Role Innovatus Technology Consulting is seeking a Network Operations Specialist to support network operations for government and defense clients. This role focuses on adding and configuring network devices, providing hands-on technical support, troubleshooting connectivity issues, and contributing to network compliance efforts. The ideal candidate has an intermediate understanding of networking concepts, strong communication skills, and a proactive approach to problem-solving, with a desire to grow within a collaborative Network Operations team. Key Responsibilities Add and configure new network devices, and provide ongoing support through phone, chat, and ticket systems. Identify, evaluate, and troubleshoot network connectivity issues across the environment. Assist with the configuration, testing, and installation of networking devices (switches, routers, and related equipment) from vendors including Cisco, Brocade, Dell, Juniper, Extreme, and Aruba. Support network compliance by implementing security policies (e.g., STIGs), validating security scans (e.g., ACAS), and preparing documentation for cybersecurity reviews (e.g., ATO validation). Collaborate with senior staff and other teams to resolve connectivity issues that extend beyond the RDT&E boundary, including engaging HPCMP or opening Cisco TAC cases as needed. Apply knowledge of network topology, Active Directory, and basic commands for Brocade and Cisco devices in day-to-day operations. Communicate effectively in writing and verbally with team members, vendors, and customers. Work collaboratively across functional areas within the department while continuously developing technical skills in Network Operations. Required Qualifications Active or interim Top Secret (TS) clearance. Current CSWF certification. Intermediate understanding of networking concepts and technical tools/systems. Experience identifying, evaluating, and troubleshooting network connectivity issues. Experience assisting with configuration, testing, and installation of networking devices from vendors such as Cisco, Brocade, Dell, Juniper, Extreme, and Aruba. Experience supporting network compliance activities (e.g., STIGs, ACAS scans, ATO-related documentation). Familiarity with network topology, Active Directory, and basic Brocade and Cisco commands. Strong written and verbal communication skills and a proactive, collaborative problem-solving approach. Ability to work effectively in a team environment and willingness to grow technical skills in Network Operations. Preferred Qualifications Cisco Certified Network Associate (CCNA) certification. Hands-on experience with multi-vendor networking environments (Cisco, Brocade, Dell, Juniper, Extreme, Aruba). Prior experience supporting DoD or federal network environments, including interactions with HPCMP or vendor TAC support. About Innovatus Technology Consulting Innovatus Technology Consulting is a San Diego-based, Service-Disabled Veteran-Owned Small Business that delivers managed IT services, cybersecurity and information assurance, engineering and technical analysis, and enterprise IT solutions to government and commercial clients, with a strong focus on Department of Defense and Navy customers.