Obituary Notice Specialist
Media Sales Plus
- Pay
- $16 to $17
- an hour
- Location
- Williamsville, NY
- Work style
- Hybrid
- Posted
- Oct 28
- 3 days ago
Career path
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About the company
Media Sales Plus
Marketing and advertising · 51 to 200 employees
Media Sales Plus works with a diverse group of media partners to help businesses and consumers connect with the audiences that matter most. Our team continually develops its knowledge and expertise across markets, products, advertising solutions, and industry best practices. We believe in providing our customers with knowledgeable guidance while giving our employees the tools and experience they need to succeed.
What you'll do
- Assist customers with placing death notices, legal notices, and announcements
- Assist with online self-service notice submissions
- Proofread, process, and place notices accurately
- Provide compassionate and knowledgeable support throughout the submission, proofreading, and placement process
What you need
- Excellent communication skills while handling incoming telephone calls and customer requests received by email.
- Strong oral and written communication skills.
- Ability to multi-task and adhere to deadlines.
- Strong spelling, grammar, and proofreading skills with exceptional attention to detail.
- Ability to quickly learn new systems, software, email programs, and client order systems.
- Ability to proofread, process, and place notices accurately in accordance with publication standards, applicable requirements, and deadlines.
- Strong customer service and relationship-building skills.
- Ability to work independently while contributing to a collaborative team
- Resourceful, dependable, and motivated.
- Previous call center, customer service, or newspaper industry experience is preferred.
- Weekend and holiday availability may be required.
Key skills
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Perks
- Medical and Dental Benefits
- Paid Training
- Paid Holidays
- Paid Vacation Time
- 401K
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