Occupational Health & First Responder Program Medical Assistant

Job Summary : The Occupational Health & First Responder Program Medical Assistant supports the delivery of occupational health, wellness, and preventive care services for employees and public safety professionals, including firefighters, EMS personnel, and law enforcement officers. This role combines clinical medical assistant responsibilities with program coordination to ensure efficient patient care, wellness screenings, follow-up services, and a positive participant experience. Job Description Essential Responsibilities Assist providers with occupational health exams, wellness visits, and preventive screenings. Obtain vital signs, health histories, and clinical documentation. Perform clinical testing within scope of practice, including EKGs, audiometry, vision screening, phlebotomy, spirometry and other occupational health assessments. Coordinate appointments, referrals, follow-up care, and participant communications. Support annual wellness programs and health initiatives for employees and first responders. Maintain accurate medical records, program data, and documentation within the electronic health record. Support onsite wellness events, screenings, and community outreach activities. Ensure compliance with HIPAA, safety standards, and organizational policies. Deliver exceptional customer service while maintaining professionalism and confidentiality. Qualifications High school diploma or equivalent required. Graduation from a Medical Assistant Program or accredited Nursing Program or be a certified or Registered Medical Assistant Current BLS certification required or obtained within established timeframes. One or more years of experience in primary care, occupational health, employee health, urgent care, or a related clinical setting preferred. Strong organizational, communication, and customer service skills. Proficiency with electronic health records and Microsoft Office applications. Preferred Qualifications Experience in occupational medicine, employee health, wellness programs, or preventive care. Experience working with firefighters, EMS, law enforcement, or other first responder populations. Knowledge of occupational health screenings, wellness programs, and care coordination. Understanding of first responder culture and workplace health challenges. Work Expectations This position may require occasional early morning, evening, or offsite work to support occupational health services, wellness events, onsite screenings, and first responder schedules. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Work Shift : 8:00am – 4:30pm (United States of America) Scheduled Weekly Hours : 40