The Office Assistant serves as a receptionist for assigned departments and provides clerical support for daily operations. The primary focus is supporting external customers, including patients and their families, while assisting with general office tasks.
Requirements overview
Candidates must have a high school education or equivalent and proficiency with computers and multi-line phone systems. Strong communication skills, the ability to multi-task, and experience handling challenging customer interactions are required.
Nebraska Medicine, the region’s leading academic health network, serves the Omaha metro and beyond. It offers access to more than 1,400 physicians and over 70 specialty and primary care clinics.
The network's commitment to "Serious Medicine, Extraordinary Care" is upheld by more than 10,000 dedicated employees, and is evident in its two hospitals, Nebraska Medical Center and Bellevue Medical Center, which provide over 800 licensed beds.
Nebraska Medical Center, the state's largest hospital, has been recognized for its excellence by U.S. News & World Report, Becker’s Hospital Review and Forbes.
Together with its research and education partner, University of Nebraska Medical Center (UNMC), Nebraska Medicine strives to transform lives and foster a healthy future for all through top-tier educational programs, groundbreaking research and exceptional patient care.
AdministrativeHealthcareCustomer Service & Support
Description
Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.
Shift:
First Shift (United States of America)
Shift Details:
Full Time
M-F 8am - 4:30 pm
This position will work out of The Durham Outpatient Center as well as the Village Pointe location.
Why Work at Nebraska Medicine?
Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.
Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path.
Be part of something extraordinary at Nebraska Medicine!
Serve as receptionist for assigned department(s) for internal and external customers. Provide clerical and general office support for departmental operations. Support external customers, such as patients and their families, as primary responsibility. Support department or office as secondary responsibility.
Required Qualifications:
• High school education or equivalent required.
• Proficient with computers to include keyboarding, basic navigation and use of email applications required.
• Ability to communicate effectively both in verbal and written form required.
• Ability to multi-task required.
• Ability to deal with difficult or challenging customer interactions and escalate to management as appropriate required.
• Ability to work with multi-line phone system required.
• Ability to communicate effectively during escalated situations required.
Preferred Qualifications:
• Prior experience working with customers or patients preferred.
• Experience with Telecommunication system, ComputerLog books, and schedules preferred.
• Experience with general office materials/equipment preferred.
Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.