Operations Analyst, Wealth Management

About the company

Aprio

Accounting · 1,001 to 5,000 employees

What you'll do

• Set up clients, households, registrations, and accounts across portfolio accounting and CRM platforms, maintaining data accuracy and system-to-system consistency.
• Process account closings and terminations, including final fee treatment and status hygiene.
• Maintain the account attributes billing depends on — fee schedule, billing group, and custodian flags — so accounts are billing-ready the day they fund.
• Run first-line quality control on new account data, including naming conventions, contact information, household grouping, and client category classification.
• Validate new and changed account records against source documentation and resolve missing or conflicting data before downstream billing or reporting is affected.
• Monitor daily account and household exception reports for orphaned registrations, duplicate records, and accounts that fail established readiness controls.
• Run the advisory fee billing cycle end to end, including pre-bill review, cash adequacy check, fee calculation review, custodial fee submission, and post-submission reconciliation.
• Own the month-over-month billing review at the household and account level, and explain every material variance before the cycle is released.
• Research fee exceptions — including partial-period billing, terminated accounts, manual adjustments, non-billable assets, and cash shortfalls — and document the final treatment before release.
• Prepare per-advisor billing review packages and respond to advisor questions on fee outcomes.
• Maintain a forward billing calendar identifying monthly and quarterly deadlines, off-cycle adjustments, and dependencies requiring advisor or accounting input.
• Track recurring billing exceptions and trend them by cause to support control enhancements or automation requirements.
• Serve as the first point of contact for advisor and service team questions on account setup, terminations, and fees
• Investigate breaks between systems and document the cause, not only the fix.
• Identify patterns in recurring inquiries and data breaks, and surface themes that warrant training, workflow. improvements, or upstream data-quality corrections.
• Escalate with a recommendation and the supporting evidence.
• Maintain standard operating procedures and checklists for every recurring process owned, keeping them current as processes evolve.
• Run Python-based operational tools in production, test enhancements, and contribute business requirements based on data findings.
• Support Salesforce Financial Services Cloud migration workstreams, including household hierarchy, account structure, billing workflow mapping, and data validation.
• Maintain recurring control evidence, exception logs, and reconciliation support so processes can be reproduced and reviewed without reliance on individual knowledge.

What you need

• Two or more years in wealth management, RIA, broker-dealer, custodian, or fund administration operations.
• Hands-on experience with advisory fee billing or account onboarding at a firm running a portfolio accounting system.
• Advanced Excel skills, including lookups, pivot tables, and the ability to reconcile data sets that do not agree on the first pass.
• Demonstrated accuracy against fixed, recurring deadlines.
• Clear written communication skills sufficient for advisor-facing correspondence.
• Experience with portfolio accounting and CRM platforms such as Orion, Salesforce, Practice Engine, Tamarac, Envestnet, Addepar, or Black Diamond.
• Familiarity with custodial platforms such as Schwab Advisor Center or Fidelity Wealthscape.
• Familiarity with Form ADV, advisory fee billing requirements, or an RIA control environment.
• Comfort with or interest in tools such as Copilot, Claude, GPT, Python, SQL, or Power Query.
• Experience supporting a platform migration or firm integration.
• Bachelor's degree in finance, accounting, business, or a related field, or equivalent working experience.

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