Operations Associate
TeraWatt Infrastructure
- Pay
- $85K to $100K
- a year
- Location
- San Francisco, CA
- Work style
- Hybrid
- Job type
- Full time
- Posted
- Oct 16
- 3 days ago
Career path
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About the company
TeraWatt Infrastructure
Logistics and supply chain · 51 to 200 employees
The once in a century transition to autonomous and electric vehicles is underway and will require a multi-trillion-dollar investment in energy and charging infrastructure, and the real estate to site it on. Terawatt is the leader in delivering large scale, turnkey charging solutions for companies rapidly deploying AV and EV fleets. Whether it’s an urban mobility hub, or a carefully located multi-fleet hub for semi-trucks, Terawatt brings the talent, capabilities, and capital to create reliable, cost-effective solutions for customers on the leading edge of the transition to the next generation of transport. With a growing portfolio of sites across the US in urban hubs and along key logistics and transportation corridors. Terawatt is building the permanent transportation and logistics infrastructure of tomorrow through a robust combination of capital, real estate, development, and site operations solutions. The company develops, finances, owns, and operates charging solutions that take the cost and complexity out of electrifying fleets.
What you'll do
- Process and manage invoice approvals, ensuring accuracy and timely routing for payment through the appropriate accounting channels.
- Coordinate documentation, communication, and contract administration with vendor managers for site-specific services.
- Maintain and update digital records to track new site activations and critical operational milestones.
- Support sales and operations teams with data hygiene, workflow improvements, and custom report generation.
- Track inventory, create and manage purchase orders from initiation through receipt and reconciliation, coordinating between site operations and accounting.
- Administer Return Merchandise Authorization (RMA) processes, including all necessary documentation and vendor coordination for faulty equipment.
- Assist with onboarding new customers.
- Document onboarding procedures to ensure a consistent and scalable customer experience.
What you need
- 2-4 years of experience in an operations, administrative, or back-office support role, preferably within clean energy, facilities management, or logistics.
- Strong organizational skills with a high attention to detail and a commitment to data accuracy.
- High proficiency with Google Workspace (Docs, Sheets, Drive, Gmail, Calendar).
- High attention to detail with the ability to manage records, maintain data hygiene, and run basic reports.
- Familiarity with purchase order workflows, inventory management systems, or procurement processes.
- Clear and professional communicator who can work cross-functionally with Finance, Sales, and Field Operations teams.
- Entrepreneurial mindset; comfortable in fast-moving ambiguous environments
- Familiarity with Salesforce or similar CRM platforms
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