Operations Support Intern

Twiddy & Company

Duck, NCInternship
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Pay
$15 to $18
an hour
Location
Duck, NC
Job type
Internship
Posted
Oct 6
14 days ago
Career path

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About the company

Twiddy & Company

Hospitality · 51 to 200 employees

Twiddy & Company on LinkedIn

What you'll do

  • Manage the daily flow of incoming requests
  • Assign the right staff or vendor to maintenance tasks
  • Follow up with field staff, vendors, and property owners
  • Ensure work orders are correctly entered and follow company policies
  • Run reports and manage shared inboxes
  • Assist with general office duties

What you need

  • Real-Time Resource Management: Managing the daily flow of all incoming requests (phone, email, communications platforms). You'll act as a dispatcher, quickly assigning the right staff or vendor to the right maintenance task.
  • Communication Hub: Serving as the key contact for updates. This means following up with field staff, vendors, and property owners to ensure everyone is informed and tasks are completed on time.
  • Process & Quality Control: Working with our operations team to ensure all work orders are correctly entered and follow company policies. You'll help us keep our service quality high!
  • System & Admin Support: Becoming proficient in our software and handling core administrative tasks like running reports, managing shared inboxes, and assisting with general office duties.

Key skills

communicationresource managementorganizational skillsmultitaskingprioritizingProfessional and friendlycustomer-centric attitudecompany software

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Perks

  • Transferable Skills
  • Direct Impact
  • Supportive and dynamic environment

See full description on company page, apply now

Read the full posting here
Are you sharp, organized, and ready to get real business experience this summer? Join our team and be the logistical heart of our daily operations! This role is perfect for a college student or recent graduate who wants to develop highly valuable communication, resource management, and organizational skills in a fast-paced environment. What You'll Actually Be Doing:Real-Time Resource Management: Managing the daily flow of all incoming requests (phone, email, communications platforms). You'll act as a dispatcher, quickly assigning the right staff or vendor to the right maintenance task. Communication Hub: Serving as the key contact for updates. This means following up with field staff, vendors, and property owners to ensure everyone is informed and tasks are completed on time. Process & Quality Control: Working with our operations team to ensure all work orders are correctly entered and follow company policies. You'll help us keep our service quality high! System & Admin Support: Becoming proficient in our software and handling core administrative tasks like running reports, managing shared inboxes, and assisting with general office duties. What We're Looking For:Super Organized: Excellent at multitasking and prioritizing a high volume of work. A Clear Communicator: Professional and friendly, both on the phone and in writing. Service-Focused: You approach every interaction with a helpful, positive, and customer-centric attitude. Tech-Savvy: Able to quickly learn and use our essential company software. Why Join Us This Summer?Gain Transferable Skills: Master the logistics and process management skills that are critical in any professional career. Direct Impact: Your work directly affects our operational efficiency and customer satisfaction. Great Team: Work in a supportive and dynamic environment. Schedule Note: Working weekends is required. Ideally, two consecutive days off will be scheduled during the week.

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