Outpatient Front Desk Coordinator

Whittier Rehabilitation Hospital Outpatient Front Desk Coordinator- Whittier Rehab Outpatient Department 150 Flanders Road Westborough, MA 01581 Front Desk Coordinator –Full Time Weekdays only This vital role ensures a seamless experience for new patients by handling inquiries, verifying information, coordinating schedules and maintaining accurate patient records. Greets all patients with a warm welcome and excels in a team environment. We are seeking a social, kind and dependable candidate to join our outpatient therapy services! PRIMARY RESPONSIBILITIES INCLUDE: Primary point of contact for all PT, OT and SLP outpatients to ensure a smooth transition into our services. Pleasant, assertive approach to visitors, employees and phone guests, utilizing good judgement in each encounter Maintaining an efficient and productive working environment Administrative support requiring independent decision-making Strong attention to detail, excellent organizational skills and time management PREREQUISITES: Customer Service experience Knowledge of office related equipment Benefits: 401(k) Continuing education credits Dental insurance Disability insurance Flexible spending account Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Work Location: In person