Patient Care Coordinator
Raleigh Capitol Ear, Nose, Throat & Allergy
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- Location
- Garner, NC
- Work style
- On-site
- Job type
- Full time
- Posted
- Nov 5
- 3 days ago
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Career path
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About the company
Raleigh Capitol Ear, Nose, Throat & Allergy
Medical practice · 51 to 200 employees
What you'll do
- Welcomepatientsandprovideawarm,professionalfirstimpression.
- Coordinatepatientappointments,follow-ups,andschedulingneeds.
- Manageincomingphonecallsandpatientinquirieswithprofessionalismandcompassion.
- Coordinatereferrals,medicalrecords,andcommunicationwithotherhealthcareproviders.
- Assistwithinsuranceverification,authorizations,andotheradministrativeresponsibilities.
- Communicatewithclinicalstaffandproviderstoensuresmoothpatientflow.
- Helpkeepdailyofficeoperationsorganizedandrunningefficiently.
- Addresspatientquestionsandconcernswithpatienceandasolutions-orientedattitude.
- Previousexperienceinamedicalofficeorhealthcaresettingpreferred.
- Excellentcommunicationandcustomerserviceskills.
- Strongorganizationalskillsandattentiontodetail.
- Abilitytomultitaskandprioritizeinabusyenvironment.
- Comfortableusingelectronicmedicalrecordsandcomputersystems.
- Apositiveattitude,professionaldemeanor,andwillingnesstobeateamplayer.
- Dependable,proactive,andabletoworkindependentlywhenneeded.
What you need
- Excellent communication and customer service skills
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize in a busy environment
- Comfortable using electronic medical records and computer systems
- A positive attitude, professional demeanor, and willingness to be a team player
- Dependable, proactive, and able to work independently when needed
- Previous experience in a medical office or healthcare setting (preferred)
Key skills
communicationcustomer serviceorganizational skillsattention to detailmultitaskelectronic medical recordsprofessional demeanorteam player
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Perks
- Supportive and collaborative team
- Opportunity to grow your skills
See full description on company page, apply now
Read the full posting here
Do you love helping people, staying organized, and being part of a team that makes a difference in patients' lives? Raleigh Capitol Ear, Nose, Throat & Allergy is looking for a friendly, dependable, and highly organized Patient Care Coordinator to join our growing team! We are looking for someone who enjoys working in a fast-paced medical environment, takes pride in providing exceptional customer service, and understands that a positive patient experience starts with a welcoming and efficient front office. What You'll Do Welcome patients and provide a warm, professional first impression. Coordinate patient appointments, follow-ups, and scheduling needs. Manage incoming phone calls and patient inquiries with professionalism and compassion. Coordinate referrals, medical records, and communication with other healthcare providers. Assist with insurance verification, authorizations, and other administrative responsibilities. Communicate with clinical staff and providers to ensure smooth patient flow. Help keep daily office operations organized and running efficiently. Address patient questions and concerns with patience and a solutions-oriented attitude. What We're Looking For Previous experience in a medical office or healthcare setting preferred. Excellent communication and customer service skills. Strong organizational skills and attention to detail. Ability to multitask and prioritize in a busy environment. Comfortable using electronic medical records and computer systems. A positive attitude, professional demeanor, and willingness to be a team player. Dependable, proactive, and able to work independently when needed. Why Join Our Team? Work with a supportive and collaborative team. Be part of a practice where patient care truly matters. Enjoy a rewarding role that makes a difference in people's lives. Opportunity to grow your skills in a specialized medical practice. Ready to Join Us? If you are personable, organized, motivated, and enjoy making a difference in the lives of others, we'd love to hear from you! Apply today and become an important part of our ENT team!