Patient Service Representative - St. Robert Pediatrics (Weekdays, Part Time)
Mercy
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- Location
- St. Robert, United States
- Work style
- On-site
- Job type
- Part time
- Posted
- Oct 15
- 5 days ago
Career path
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About the company
Mercy
Hospital & health care · 10,001+ employees
What you'll do
- Serve as the first point of contact for patients and visitors.
- Manage front desk operations and workflows to ensure a positive, seamless patient experience.
What you need
- Requires a high school diploma or equivalent and the ability to push, pull, or lift 50 lbs. occasionally, and to stand, walk, grip, reach, bend, kneel, twist, and squat.
- One year of applicable medical office experience is preferred.
- Education: a high school diploma
Key skills
verbal and written communicationbasic computer skillsdata entryword processingcustomer service skillsattention to detailmaintain confidentiality
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Perks
- vision coverage
- paid time off
- tuition support
- matched retirement plans
See full description on company page, apply now
Read the full posting here
Find your calling at Mercy!
The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.
Position Details:
Minimum Qualifications:
Education: High school diploma or equivalent.
Skills, Knowledge and Abilities:
• Strong verbal and written communication skills.
• Proficiency in basic computer skills, including data entry and word processing.
• Excellent customer service skills.
• Accuracy and attention to detail.
• Ability to maintain confidentiality and follow privacy policy/procedure.
• Adaptable and able to work effectively under pressure, handling unexpected situations with professionalism and composure.
• Attend and complete Clinic Core Front Desk Training post-hire.
Physical Requirements:
• Position requires the ability to push, pull, and/or lift 50 lbs. occasionally.
• Position requires standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
Preferred Qualifications:
Experience: One year of applicable medical office experience.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.