Patient Services Representative (Entry Level - Pediatric Dentistry Clinic - Laredo, TX)

UT Health San Antonio

Laredo, TXFull time
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Location
Laredo, TX
Job type
Full time
Posted
Oct 6
14 days ago
Career path

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About the company

UT Health San Antonio

Higher education · 2 to 10 employees

UT Health San Antonio on LinkedIn

What you'll do

  • Schedule appointments and perform check-in and check-out procedures
  • Review new patient registration and enter new patient information
  • Assist in the collection of copays
  • Maintain medical and insurance referral records and prepare patient charts
  • Ensure test results are filed
  • Manage patient appointments according to physician schedules and/or protocols

What you need

  • Detail oriented with the ability to organize and coordinate work within schedule constraints and handle emergent requirements in a timely manner.
  • Ability to monitor important and complex projects concurrently.
  • Knowledge of Microsoft Word, Excel, PowerPoint, and Lotus Notes/other email software.
  • Ability to effectively communicate verbally and in writing, to include writing and preparing memorandums, letters, and other official correspondence.
  • High school diploma or GED is required.
  • Bilingual in English and Spanish is highly preferred.
  • Experience using EPIC is preferred. 
  • Experience working in a dental office/clinic is preferred.
  • Education: a high school diploma

Key skills

Microsoft WordExcelPowerPointLotus NotesEPICDetail orientedorganize and coordinate work

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Read the full posting here
Under direct supervision, responsible for providing customer service to patients by scheduling appointments, performing check-in and check-out procedures, verifying insurance benefits, obtaining authorization, and providing telephone triage. Location: UT Health Pediatric Dentistry Clinic in Laredo, TX. Detail oriented with the ability to organize and coordinate work within schedule constraints and handle emergent requirements in a timely manner. Ability to monitor important and complex projects concurrently. Knowledge of Microsoft Word, Excel, PowerPoint, and Lotus Notes/other email software. Ability to effectively communicate verbally and in writing, to include writing and preparing memorandums, letters, and other official correspondence. EDUCATION: High school diploma or GED is required. PREFERRED: Bilingual in English and Spanish is highly preferred. Experience using EPIC is preferred. Experience working in a dental office/clinic is preferred. Greets patients, verifies insurance coverage and eligibility, reviews new patient registration, obtains authorizations, assists in the collection of copays and enters new patient information. Maintains medical and insurance referral records and prepares patient charts. Ensures test results are filed. Handles and answers all phone calls and transfers calls to the appropriate departments as needed. Manages patient appointments according to the physician's schedules and/or protocols. Performs all other duties as assigned.

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