Patient Services Representative (Entry Level - PreDoc Dental Clinic)
UT Health San Antonio
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- Location
- San Antonio, TX
- Job type
- Full time
- Posted
- Oct 2
- 18 days ago
Career path
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About the company
UT Health San Antonio
Higher education · 2 to 10 employees
What you'll do
- Schedule patient appointments, handle check-in and check-out, verify insurance and obtain authorizations.
- Maintain referral records and patient charts, handle calls, and manage appointments according to physician schedules or protocols.
What you need
- Detail oriented with the ability to organize and coordinate work within schedule constraints and handle emergent requirements in a timely manner.
- Ability to monitor important and complex projects concurrently.
- Knowledge of Microsoft Word, Excel, PowerPoint, and Lotus Notes/other email software.
- Ability to effectively communicate verbally and in writing, to include writing and preparing memorandums, letters, and other official correspondence.
- High school diploma or GED is required.
- Education: a high school diploma
Key skills
Microsoft WordExcelPowerPointLotus NotesDetail orientedorganize and coordinate work
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Read the full posting here
Under direct supervision, responsible for providing customer service to patients by scheduling appointments, performing check-in and check-out procedures, verifying insurance benefits, obtaining authorization, and providing telephone triage.
Detail oriented with the ability to organize and coordinate work within schedule constraints and handle emergent requirements in a timely manner.
Ability to monitor important and complex projects concurrently.
Knowledge of Microsoft Word, Excel, PowerPoint, and Lotus Notes/other email software.
Ability to effectively communicate verbally and in writing, to include writing and preparing memorandums, letters, and other official correspondence.
EDUCATION:
High school diploma or GED is required.
Greets patients, verifies insurance coverage and eligibility, reviews new patient registration, obtains authorizations, assists in the collection of copays and enters new patient information.
Maintains medical and insurance referral records and prepares patient charts.
Ensures test results are filed.
Handles and answers all phone calls and transfers calls to the appropriate departments as needed.
Manages patient appointments according to the physician's schedules and/or protocols.
Performs all other duties as assigned.