Patient Services Representative

Nature of Duties: Performs various medical office tasks, including patient check-in/out, appointment scheduling, managing medical records, handling payments, and patient correspondence. Qualifications: High school diploma or equivalent. Preferred knowledge of scheduling, insurance, and billing. Strong communication and customer service skills. Ability to learn computerized office systems. Specific Duties: Answer phones, schedule and confirm appointments, check patients in/out, follow up on no-shows, and contact recall patients. Greet patients professionally and complete registration. Confirm physician schedules and assist with changes. Document patient flow and wait times. Collect co-pays, ensure insurance verification, and update demographic info for billing. Maintain HIPAA compliance and provide Privacy Practices to patients. Perform other duties as needed. Compensation: Pay starting at ‎$‎17.8750 . Pay will commensurate with experience Company Benefits: Choice of three health insurance plans Dental insurance coverage Vision insurance coverage 401(k) with company match and profit-sharing plan Company-paid short-term and long-term disability coverage Company-paid life insurance for you and your family Access to company-provided training and educational resources Eligibility for annual merit-based performance increases Accrued General Purpose Time (GPT) Eight company-paid holidays Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days Complimentary Employee Assistance Program (EAP) for all employees and their dependents.