Patient Services Representative
Northland Health Centers
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- Location
- Ray, ND
- Work style
- On-site
- Job type
- Full time
- Posted
- Nov 5
- 1 day ago
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Career path
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About the company
Northland Health Centers
Hospital & health care · 51 to 200 employees
Northland Health Centers Mission - Delivering patient centered, accessible, quality-driven, medical, dental, and behavioral healthcare, to all generations to strengthen the health status in the communities we serve, regardless of the ability to pay.
What you'll do
- nnGreet patients and provide excellent customer servicenAccurately register patients demographics and insurance informationnVerify insurance information; collect copayments and self-paymentsnAnswer, screen and direct incoming telephone appropriatelynEnsure proper forms are given to the patient for completion prior to appointmentnCommunicate with clinic staff to assure efficient patient flownComplete other duties as assigned that align with NHC\'s missionnnNorthland Health Centers Mission - Delivering patient centered, accessible, quality-driven, medical, dental, and behavioral healthcare, to all generations to strengthen the health status in the communities we serve, regardless of the ability to pay.
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Read the full posting here
The purpose of this position is to promote a high level of customer service and a caring environment for patients; always acting in the best interest of the patient. Responsible to assist patients in scheduling and registering for dental appointments, to receive and document accurate information from patients, answer incoming phone calls, record concise phone messages, direct calls to appropriate personnel, request dental records, and to conduct NHC business with the highest degree of ethics.nPosition Responsibilities:nnGreet patients and provide excellent customer servicenAccurately register patients demographics and insurance informationnVerify insurance information; collect copayments and self-paymentsnAnswer, screen and direct incoming telephone appropriatelynEnsure proper forms are given to the patient for completion prior to appointmentnCommunicate with clinic staff to assure efficient patient flownComplete other duties as assigned that align with NHC\'s missionnnNorthland Health Centers Mission - Delivering patient centered, accessible, quality-driven, medical, dental, and behavioral healthcare, to all generations to strengthen the health status in the communities we serve, regardless of the ability to pay.