Patient Services Representative - Part Time (Night)
Wee Care Pediatrics
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- Location
- Layton, UT
- Work style
- On-site
- Job type
- Part time
- Posted
- Nov 3
- 2 days ago
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Career path
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About the company
Wee Care Pediatrics
2 to 10 employees
What you'll do
- Accurately schedule appointments
- Route messages to appropriate departments
- Greet and check-in patients
- Update personal and insurance information
- Collect co-pays and payments on accounts
- Monitor the waiting area to ensure appropriate flow of patients
What you need
- Must possess a GED/High School diploma
- Basic computer knowledge and phone etiquette
- Ability to communicate effectively with providers, staff, and patients/parents
- Capable of prioritizing multiple job demands and work in a fast-paced health care environment
- Demonstrate compassion and understanding for the patient and families
- Previous customer service experience (preferred)
- Experience working in a medical office setting (preferred)
Key skills
customer servicecommunicate effectivelyprioritizing multiple job demandscompassion and understandingBasic computer knowledgephone etiquette
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Read the full posting here
Wee Care Pediatrics is looking for motivated individuals in their Patient Services Department, who are dedicated to delivering excellence in customer service. The Layton clinic is currently hiring representatives available to work PRN (as-needed basis). Various shifts will be available; days, evenings, and weekends.
Job Description:In this position, as a Patient Services Representative, you will be responsible for the accurate scheduling of appointments, routing messages to appropriate departments, greeting and checking-in patients, updating personal and insurance information, collecting co-pays and payments on accounts, monitoring the waiting area to ensure appropriate flow of patients, and other duties as assigned.
Job Qualifications:
Previous customer service experience highly recommended.
Experience working in a medical office setting desired.
Ability to communicate effectively with providers, staff, and patients/parents.
Capable of prioritizing multiple job demands and work in a fast-paced health care environment.
Demonstrate compassion and understanding for the patient and families.
Basic computer knowledge and phone etiquette required.
Must possess a GED/High School diploma.