Permit Technician

Code Compliance TechnicianrnrnrnrnrnBANDrnBrnrnrnGRADErn2rnrnrnSUBGRADErn1/2rnrnrnFLSA STATUSrnNon-exemptrnrnrnrnrnrnrnrnrnCLASS SUMMARY:rnThis class is the first and journey level in a three level Code Compliance series. Incumbents perform semi-skilled to journey level code compliance and/or inspection support activities in assigned area of responsibility. Depending on assignment, typical duties may include: providing customer service; handling animals; responding to calls for service; preparing standard reports; scheduling inspections; preparing and processing routine paperwork; preparing and issuing violations and permits; communicating with the public; maintaining records; and, performing other related duties.rnrnrnrnrn rnrnrnrnTYPICAL CLASS ESSENTIAL DUTIES: (These duties are a representative sample; position assignments may vary.)rnrnrnrnrnrnrn1.rnSchedules and conducts inspections; enforces ordinances pertaining to zoning, health and safety, mobility, and parking; and prepares, processes, and/or issues violations and permits. (B2)rnrnrn2.rnProvides customer services to the public, contractors and other internal/external agencies. Work may involve providing information in person, and/or via phone, or email; mediating and resolving disputes and conflicts; and facilitating operations related to building plan submission and approvals. (B2)rnrnrn3.rnResponds to calls for service to address and resolve animal-related issues; work may involve capturing and relocating animals; ensures compliance with applicable laws, regulations, policies, and procedures. (B2)rnrnrn4.rnPrepares, maintains, scans, revises, and/or updates standard reports, forms, case files, applications, plans, and other paperwork; and enters/retrieves information into or from databases and other online management systems. (B2)rnrnrn5.rnPerforms other duties of a similar nature or level. (N/B)rnrnrnrnrnrnrnThis job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.rnrnrnrn rnrnrnrnFUNCTIONAL SPECIFIC RESPONSIBILITIES:rnrnrnPositions assigned to Code Enforcement/Animal Control may be responsible for:rnrnProviding animal control, code enforcement, zoning enforcement, and parking enforcement services to City residents.rnrnPositions assigned to Permitting may be responsible for:rnrnScheduling inspections, and issuing and processing permits.rnFacilitating operations related to building plan submission and approvals; work may involve providing information, assisting contractors and residents with filling out applications; and returning approved/non-approved plans.rnrnrnrnrnrn rnrnrnrnrnTRAINING AND EXPERIENCE:rnHigh School Diploma or GED and two (2) years of related experience in assigned area of responsibility; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.rnrnrnrnrn rnrnrnrnrnLICENSING REQUIREMENTS:rnDepending on assignment, may require valid Texas driver's license.rnrnrnrnrn rnrnrnrnrnKNOWLEDGE:rnrnStandard practices, methods and materials of assigned work;rnFiling and record-keeping principles;rnOccupational hazards and applicable safety principles and practices;rnUses and properties of supplies and equipment;rnApplicable federal, state and local laws, codes, regulations (based on assignment).rnCustomer service principles;rnConflict resolution principles;rnComputers and applicable software.rnrnrnrnSKILLS:rnrnConducting inspections, identifying violations, and enforcing ordinances;rnIssuing permits;rnPreparing, organizing, and maintaining basic reports and documents;rnPerforming basic research, compiling and assembling data;rnOrganizing and maintaining records and files;rnOperating assigned tools and equipment;rnInterpreting and applying applicable laws, codes, regulations and standards (based on assignment).rnProviding customer service;rnUtilizing a computer and relevant software applications;rnUtilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information.rnrnrnrnrnrn rnrnrnrnrnPHYSICAL REQUIREMENTS:rnPositions in this class typically require: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.rnVery Heavy Work: Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objectsrnIncumbents may be exposed to hazardous physical conditions, such as, mechanical parts, electrical currents, and vibrations; extreme temperatures; intense noise; and other environmental conditions, such as, challenging behaviors, imminent danger, and threatening environments; incumbents may also be expected to travel.rnrnrnrnrn rnrnrnrnrnCLASS HISTORY INFORMATION: rnDate: October 2017